ISP: Montansky DSL 3Mbs

Date & Time: May 5 evening

Frequency: Once, ongoing

Character Name: Nastie Jazz

Race: Hyur F

World: Coeurl

Class/Level: Lancer/27

Area and Coordinates: East Shroud 25x25

Party or Solo: Party 2 people

NPC Name: N/A

Monster Name: N/A

In-Game Time: Don't know, issue is ongoing.

Steps: Doing the quest "Believe in your sylph" At the point where you are supposed to stand on the white light and do /lookout. My husband who was in the party with me playing on a PS4 did /lookout first. After he did /lookout the white light disappeared for me and I am now unable to complete the quest. I do not see a white light on the ground. /lookout does not trigger the cut scene. Logging out does not help.