ランチャー起動後にエラーでゲームができない。

[Matthaus]

FF14はDirectX9のソフトですが、Windows7は標準でDirectX9が入っていません。

何かしらDirectX9関連のファイルが破損しているように思えますが、
ランタイムの再インストールを試されてはどうでしょうか？

http://www.microsoft.com/ja-jp/downl...ils.aspx?id=35
こちらから、最新のDirectXランタイムを入手してみてください。

[ff_random]

FF14はDirectX9のソフトですが、Windows7は標準でDirectX9が入っていません。

windows7、８、8.1　では　DirextＸ9.0c　完全互換の　DirectX11.2　が搭載されているので　ここは無視してかまいません。

[Matthaus]

windows7、８、8.1　では　DirextＸ9.0c　完全互換の　DirectX11.2　が搭載されているので　ここは無視してかまいません。

私はWindows7なのですが、これが新規インストール直後の素の状態だと、
FF14ベンチがDirectX9を入れてくださいと出て、動かないんですよ。

あと、Windows7はDirectX11.0までで、DirectX11.2はWindows8.1のみ利用可能です。

[Sk21]

FF14はDirectX9のソフトですが、Windows7は標準でDirectX9が入っていません。

何かしらDirectX9関連のファイルが破損しているように思えますが、
ランタイムの再インストールを試されてはどうでしょうか？

http://www.microsoft.com/ja-jp/downl...ils.aspx?id=35
こちらから、最新のDirectXランタイムを入手してみてください。

レスありがとうございます＾＾

サイトに飛んで保存し、インストールしたんですが、途中エラーになってしまい失敗しました。。。

「内部システムエラーが発生しました。
WindowsフォルダにあるDXError.logとDirectX.logを参照して、問題を分析してください。」

このような内容のエラー表示がでました。

それでDirectX.logを見たんですが、何がいけないのかよくわからず・・・。
そしてDXError.logは見つからず；



DirectX.log↓


05/09/12 18:43:38: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_24_x64.inf [DefaultInstall]
05/09/12 18:43:38: infinst: Installed file C:\Windows\system32\d3dx9_24.dll
05/09/12 18:43:39: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_25_x64.inf [DefaultInstall]
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\d3dx9_25.dll
05/09/12 18:43:39: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_26_x64.inf [DefaultInstall]
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\d3dx9_26.dll
05/09/12 18:43:39: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_27_x64.inf [DefaultInstall]
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\d3dx9_27.dll
05/09/12 18:43:39: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_28_x64.inf [DefaultInstall]
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\d3dx9_28.dll
05/09/12 18:43:39: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_29_x64.inf [DefaultInstall]
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\d3dx9_29.dll
05/09/12 18:43:39: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT_x64.inf [DefaultInstall]
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\xactengine2_0.dll
05/09/12 18:43:39: infinst: Installed file C:\Windows\system32\x3daudio1_0.dll
05/09/12 18:43:40: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_30_x64.inf [DefaultInstall]
05/09/12 18:43:40: infinst: Installed file C:\Windows\system32\d3dx9_30.dll
05/09/12 18:43:40: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_1_x64.inf [DefaultInstall]
05/09/12 18:43:40: infinst: Installed file C:\Windows\system32\xactengine2_1.dll
05/09/12 18:43:40: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll'
Target file is Version 9.11.519.0
Source file is Version 9.11.519.0
05/09/12 18:43:40: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already.
05/09/12 18:43:40: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\xinput1_1_x64.inf [Install_Driver]
05/09/12 18:43:40: infinst: Installed file C:\Windows\system32\xinput1_1.dll
05/09/12 18:43:40: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_2_x64.inf [DefaultInstall]
05/09/12 18:43:40: infinst: Installed file C:\Windows\system32\xactengine2_2.dll
05/09/12 18:43:40: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll'
Target file is Version 9.11.519.0
Source file is Version 9.11.519.0
05/09/12 18:43:40: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already.
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\xinput1_2_x64.inf [Install_Driver]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\xinput1_2.dll
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_3_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\xactengine2_3.dll
05/09/12 18:43:41: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll'
Target file is Version 9.11.519.0
Source file is Version 9.11.519.0
05/09/12 18:43:41: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already.
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_31_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\d3dx9_31.dll
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_4_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\xactengine2_4.dll
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\x3daudio1_1.dll
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_32_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\d3dx9_32.dll
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx10_00_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\d3dx10.dll
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_5_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\xactengine2_5.dll
05/09/12 18:43:41: infinst: Target file: 'C:\Windows\system32\x3daudio1_1.dll'
Target file is Version 9.15.779.0
Source file is Version 9.15.779.0
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\x3daudio1_1.dll
05/09/12 18:43:41: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_6_x64.inf [DefaultInstall]
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\xactengine2_6.dll
05/09/12 18:43:41: infinst: Target file: 'C:\Windows\system32\x3daudio1_1.dll'
Target file is Version 9.15.779.0
Source file is Version 9.15.779.0
05/09/12 18:43:41: infinst: Installed file C:\Windows\system32\x3daudio1_1.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_33_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\d3dx9_33.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx10_33_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\d3dx10_33.dll
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\D3DCompiler_33.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_7_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\xactengine2_7.dll
05/09/12 18:43:42: infinst: Target file: 'C:\Windows\system32\x3daudio1_1.dll'
Target file is Version 9.15.779.0
Source file is Version 9.15.779.0
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\x3daudio1_1.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\xinput1_3_x64.inf [Install_Driver]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\xinput1_3.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_34_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\d3dx9_34.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx10_34_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\d3dx10_34.dll
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\D3DCompiler_34.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_8_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\xactengine2_8.dll
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\x3daudio1_2.dll
05/09/12 18:43:42: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_35_x64.inf [DefaultInstall]
05/09/12 18:43:42: infinst: Installed file C:\Windows\system32\d3dx9_35.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx10_35_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\d3dx10_35.dll
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\D3DCompiler_35.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_9_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\xactengine2_9.dll
05/09/12 18:43:43: infinst: Target file: 'C:\Windows\system32\x3daudio1_2.dll'
Target file is Version 9.19.1007.0
Source file is Version 9.20.1057.0
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\x3daudio1_2.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx9_36_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\d3dx9_36.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx10_36_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\d3dx10_36.dll
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\D3DCompiler_36.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\X3DAudio1_2_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Target file: 'C:\Windows\system32\X3DAudio1_2.dll'
Target file is Version 9.20.1057.0
Source file is Version 9.21.1148.0
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\X3DAudio1_2.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT2_10_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\xactengine2_10.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\D3DX9_37_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\D3DX9_37.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\d3dx10_37_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\d3dx10_37.dll
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\D3DCompiler_37.dll
05/09/12 18:43:43: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\X3DAudio1_3_x64.inf [DefaultInstall]
05/09/12 18:43:43: infinst: Installed file C:\Windows\system32\X3DAudio1_3.dll
05/09/12 18:43:44: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XACT3_0_x64.inf [DefaultInstall]
05/09/12 18:43:44: infinst: Installed file C:\Windows\system32\xactengine3_0.dll
05/09/12 18:43:44: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX3542.tmp\XAudio2_0_x64.inf [DefaultInstall]
05/09/12 18:43:44: infinst: Installed file C:\Windows\system32\XAudio2_0.dll
01/26/13 23:52:01: DXWSetup: ***** DXWSETUP *****
01/26/13 23:52:01: DXWSetup: WinMain()
01/26/13 23:52:01: DXWSetup: Installing on Windows 6.1.7601
01/26/13 23:52:01: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
01/26/13 23:52:01: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
01/26/13 23:52:01: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
01/26/13 23:52:01: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
01/26/13 23:52:01: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
01/26/13 23:52:01: DXWSetup: DirectX Version: 4.09.00.0904.00
01/26/13 23:52:01: DXWSetup: Setup Version: 4.09.00.0904.00
01/26/13 23:52:05: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
01/26/13 23:52:05: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.
01/26/13 23:52:06: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\inseng.dll.
11/02/13 03:25:33: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX8202.tmp\d3dx9_32_x64.inf [DefaultInstall]
11/02/13 03:25:34: infinst: Target file: 'C:\Windows\system32\d3dx9_32.dll'
Target file is Version 9.16.843.0
Source file is Version 9.16.843.0
11/02/13 03:25:34: infinst: C:\Windows\system32\d3dx9_32.dll have been installed already.
05/01/14 06:17:23: infinst: Installing C:\Users\pcc\AppData\Local\Temp\DX48B3.tmp\d3dx9_32_x64.inf [DefaultInstall]
05/01/14 06:17:24: infinst: Target file: 'C:\Windows\system32\d3dx9_32.dll'
Target file is Version 9.16.843.0
Source file is Version 9.16.843.0
05/01/14 06:17:24: infinst: C:\Windows\system32\d3dx9_32.dll have been installed already.