Unable to connect to NA/EU data centres

[InfinityRED]

It's actually freaking unbelievable, that we - as paying customers - go over 24 hours and still no word from Square... I mean this is really bad service. Even the "support" website is of no use, linking you to a phone number that DOES NOT WORK.

@Square: The only thing people demand here is communication. An update to let us know that the issue is being addressed...

[Natsuki]

Same problem here since last night... keep on getting error 9000 and cannot log back in after that for about 10 mins... japanese datacenter works fine though ! but EU/NA clearly doesnt work

phoenix server

ISP ziggo ( netherlands )

Stupid thing is i had my fc helping me on ifrit EX while i kept on getting booted from the server..

[Tiduz]

It's actually freaking unbelievable, that we - as paying customers - go over 24 hours and still no word from Square... I mean this is really bad service. Even the "support" website is of no use, linking you to a phone number that DOES NOT WORK.

@Square: The only thing people demand here is communication. An update to let us know that the issue is being addressed...

this isnt square's fault, its our ISP's issue routing to them. lets hope they wakeup and fix that stuff soon!

i was just able to play for 5min and got 9000 again

[Amaret]

It's actually freaking unbelievable, that we - as paying customers - go over 24 hours and still no word from Square... I mean this is really bad service. Even the "support" website is of no use, linking you to a phone number that DOES NOT WORK.

@Square: The only thing people demand here is communication. An update to let us know that the issue is being addressed...

What do you want to hear from them?

The Server are working correctly, its a routing problem which isn't in the hand of SE. Get over it and learn how the internet works before demanding things from the wrong people.

[RobinOttens]

*sigh* So, as expected this is on the end of the ISP then?

I've been getting constant 90002/90k and 2002 log-in and disconnect errors since yesterday evening. Tried a bunch of 'solutions' I found online (reboots, resets, port forwarding), none of it seems to work. Aside from FFXIV, my internet is working perfectly.

I'm on Cerberus, playing from the Netherlands, my ISP is Ziggo

[Hoshi]

Same here. I was able to play all day yday with one or two 90ks and 2002. But today its impossible. Hope whatever is causing this will be fixed soon.

[InfinityRED]

What do you want to hear from them?

The Server are working correctly, its a routing problem which isn't in the hand of SE. Get over it and learn how the internet works before demanding things from the wrong people.

The reason for this thread being here wiseguy, is that our internet connection "seems" fine. I'm having no other issue besides with FFXIV, this is is the reason people post here. A comment from someone frome square means more to me then a comment from you, now let's continue our day.

[JenovaPrime]

Same 90k and 2002 Error here ... Unitymedia.


Thanks SE for screwing up the weekend

[kamilus]

What do you want to hear from them?

The Server are working correctly, its a routing problem which isn't in the hand of SE. Get over it and learn how the internet works before demanding things from the wrong people.

Who choose shitty datacenter? Me? My ISP? Or maybe SE?
They choose this solution - they have to deal with it.

[Galbana]

Having the same problems as mentioned, playing on Cerberus (Netherlands)