Must be new here... or at least new to this issue on these forums.
It has been repeatedly demonstrated how people have resolved the issues by getting a more stable route established--be that via VPN, working with their ISP, or from the congestion subsiding over time. There was even a thread here in recent weeks where it was disclosed there were downed nodes in the south east affecting scores of players--it was the exact same symptoms. People reported resolving the matter in the short-term by using a VPN service to route away from the failing hops until services were restored.
The issues frequently show up in multiple forums for games and other services. The last mile ISP's routinely get taken to task over it on their own forums. It shows up regularly at composite sites like the dslreports forums and tracking sites like downdetector.com and such. There have been filings with the FCC over the issues. It was a major point brought up in the net neutrality debates. It was also brought up frequently in the TWC/Comcast merger discussions as well. There have been studies and blog posts done on the matter for years. The threat of the congestive failures have been there for decades--there were even checks and balances built into the TCP/IP protocol to fight the issue.
It is nothing new. Perhaps new to you, but not to the community and certainly not to the industry. The problem is that the public has not been properly informed on the matter...and the ISP's get away with overselling bandwidth (not to mention overpricing it in many cases). Most people don't even understand that they mistakenly are calling their bandwidth plan their speed...they've all been duped by their ISP's for far too long.
I and others have posted scores of information on the matter from various sources. Gonna copy/paste a previous post from another thread in hopes it might lead to a better understanding of what may actually be causing these connectivity/stability problems for many of you guys:
http://forum.square-enix.com/ffxiv/t...=1#post3149203
Knowledge is empowering....
“Chicken” | A Game Played as a Child and by some ISPs with the Internet
Observations of an Internet Middleman
When the Middleman and ISP are Aligned
Heads ISPs Win, Tails You Lose (And a way to fix it)
Verizon’s Accidental Mea Culpa
“Not” Neutrality?
Running a Trace Route (a how-to from Blizzard for investigating problems)
Lobby server addresses in Canada that can be used for testing in case you don't have the actual IP address you use when playing the game:
neolobby02.ffxiv.com (this is Aether, unsure which of the other two is on what address)
neolobby04.ffxiv.com
neolobby06.ffxiv.com
A site that tracks the status of lots of services---major ISP's and services like Hulu, PSN, XBL, etc., along with links to a couple ISP's pages for convenience
https://downdetector.com/companies
https://downdetector.com/status/comcast-xfinity
https://downdetector.com/status/att
https://downdetector.com/status/time-warner-cable
Site with internet usage statistics. Note, this is the company that mirrors our patches for SE. They are really big on network optimization, and track all kinds of stats on the web.
http://www.akamai.com/html/technolog...try/index.html
http://www.akamai.com/html/technolog...b-monitor.html
http://www.akamai.com/html/technolog...b-metrics.html
Now go forth minions... take your ISP's to task and demand they fix your broken internet!
All kidding aside. There are known issues with North America's infrastructure that lead to the very issues you guys are constantly complaining about. Those who are in the know understand the pitfalls, and have been able to go after their ISP's and get things cleaned up. The only thing separating them from you is a little better understanding of how things work, how to spot the signs of the known problems, and how to best go about seeking help. Hopefully the links up near the top will serve as a means to that end in providing you a basic understanding of the problem, and how you can track/document the signs so you can forward good information to the proper people at your ISP to get a proper assessment that <hopefully> will result in them getting the problems addressed.
Alternatively... you could just try some VPN services (most have some manner of free trial or free use policy you can use for testing---is a good way to demonstrate the issue to your ISP as well). Most will allow you to tunnel to different locations, allowing you to select alternate routes on demand to find a more stable path.




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