Error code 2002 and 90000

[VraeliaValkyria]

90ked two times in a row, then 2002 error. Gotta love this....
EDIT: Another 2002 error trying to log back in. ._.

EDIT EDIT: 3 90ks, followed by 2 2002 errors. <.<
Please SE, fix this!!!!!

[MXMoondoggie]

This is happening to me all the time since the latest patch. I used to have the same problem but I fixed my firewall allowances and it solved it but since the patch I get DC randomly again. It's nothing on my end it's like the server is just kicking me for no reason.

Most commonly this happens in A4 just after everyone loads in and the duty commences but it's happened to me in other areas too like the Mist housing area and when it does this it's twice in a row 5 minutes apart. This normally happens late at night between 11pm-Midnight GMT.

[Rythulian]

I've had nothing but 90002 errors today.

Usually when I hit a 90k problem I know what's causing it. It's usually my router playing up and the problem is notable across other devices. Not so much the case today. My router has been stable across other devices and even other online games on my PS4. FFXIV seems to be the only game having problems today.

I've already restarted my router once in the vain hope that it would resolve the problem. It didn't. As far as I can tell there's no logic behind the time frame that's it's happening since the server i'm on is more or less deserted during the hours I play.

[Rizzard]

For the last 3 days I could not play. Myself and my brother are on the ps3 and every time we try to get into the game it gives us the error code 2002 and 90000 and something. We sometimes can get into the game, but can only stay on for almost a minute. That being said it could also be a psn error because it keeps disconnecting us from the psn as well. It all started for us when the game went down for emergency Matinance on the 14th. Is this going to get fixed or what?

[VraeliaValkyria]

On top of the 90ks, and the 2002 errors. The lag is freaking unbearable. as I keep..yes, KEEP saying. It's ridiculous. I can't even play due to this. ._.
As a subscriber, it is my right to demand that this be fixed. Yes, I understand, it isn't my game nor do I have any type of control over it. But, since I pay to play, things should be worked on and fixed. This has gone on way too long now. Not only for myself, but for a lot of others are having these problems. I honestly do not care if you have to take the game down for maintenance for a whole freaking day to fix these errors. In fact, I welcome it. If me and others are complaining about things being wrong, then things should be getting fixed. I am pretty sure 99% of the players would not mind waiting a whole day for maintenance to get things fixed within this game. I find it horribly selfish too, that Alexander raid gets an emergency maintenance, whereas these problems (90ks, 2002, and the lag) are by far bigger than Alexander. These problems should be fixed first, above all else. If players cannot play, then things like content is useless.

EDIT: I apologize if I am offending.

[Nationalcity]

What's funny is that I've had 90k since the open beta and still hasn't been addressed I go 90k at least once or twice a day.... I've tried everything listed to fix this error including changing ISP's. It's a problem on there end not mine and I don't think there ever gonna address it I mean look at the first page of both technical forums everything is 90k or 2002 I just don't think they actually know what's wrong. Or maybe they just figure since most of the people are not having problems whoopty do for the rest of us.....

[Maylin]

I, too, am also experiencing major issues concerning errors 90k and 2002 disconnections. Upon returning to the game after a 3 month break, I have disconnected well over 20 times in the first day. At first, I would just disconnect in a random place or cutscene, and now, I disconnect from dungeons, as well.

At this point, the game is nearly unplayable. Gathering and exploring new areas are about the only things I can do.

For those who are getting these problems, it would only be logical that they get compensated for not being able to play the game how it's meant to be played.

[Raist]

It's a networking issue in route to the servers. Need to get with your ISP to properly investigate and make the necessary corrections to provide a more stable route. I have over 125 days worth of playtime (Total Play Time: 125 days, 4 hours, 45 minutes)...would not have that much playtime if I hadn't brought my ISP in to address my problems last year.

Can usually test/prove this through the use of a VPN service. During the free trial you can try multiple locations to tunnel through. When you find one that is stable you can take a snapshot of the route through a tracert, then do another snapshot while on the route your ISP assigns and submit them for review. Should be enough information for them to work from to figure out what is going on and make adjustments.

Mileage may vary on the initial progress...it may take some persistence to get them moving on it, but it is a known problem and has been proven that the ISP's have ways to improve your stability. Don't settle for the usual "no" and "not our problem" responses. When changing the route via a VPN resolves it---it proves it CAN in fact be corrected through the routing policies. That is basically the benefit of what a VPN does--allows you to alter/bypass the parameters of the routing that are negatively impacting your sessions.

[T2teddy]

It's a networking issue in route to the servers.<snip>
Can usually test/prove this through the use of a VPN service. During the free trial you can try multiple locations to tunnel through. When you find one that is stable you can take a snapshot of the route through a tracert, then do another snapshot while on the route your ISP assigns and submit them for review. Should be enough information for them to work from to figure out what is going on and make adjustments.

Mileage may vary on the initial progress...it may take some persistence to get them moving on it, but it is a known problem and has been proven that the ISP's have ways to improve your stability. Don't settle for the usual "no" and "not our problem" responses. When changing the route via a VPN resolves it---it proves it CAN in fact be corrected through the routing policies. That is basically the benefit of what a VPN does--allows you to alter/bypass the parameters of the routing that are negatively impacting your sessions.

Thanks for all the many times you try to help people, Raist, however the majority of what you said may as well be an alien language to people like me who pretty much only know how to turn on a pc and surf or play a game.

[Raist]

Thanks for all the many times you try to help people, Raist, however the majority of what you said may as well be an alien language to people like me who pretty much only know how to turn on a pc and surf or play a game.

Lean on your ISP for help, or pull in a tech savvy friend... or follow one of the many guides that have been posted here repeatedly (both user made and links to published material). Here is one such guide from Blizzard I've linked often:

https://us.battle.net/support/en/art...g-a-traceroute

Here are the registered names for the Canadian Lobby servers that can be used for testing:

neolobby02.ffxiv.com
neolobby04.fxiv.com
neolobby06.ffxiv.com

Installing and configuring a VPN will be covered by those providing the service...but it is usually fairly simple--often a self-contained installer or a how-to guide to set it up with Windows own connection manager. You set the location to connect to (or enter the appropriate address in the Windows manager), click the button that makes the connection, then play as normal.

Things are fine for far too many people for it to be strictly a server based issue. Routing issues are a known problem in general for web based services and also have been proven to be at fault with XIV quite often. It needs to be flushed out....no matter how good the servers are running, a bad route can make the game unplayable.