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  1. #1
    Player
    Nolem's Avatar
    Join Date
    Jul 2014
    Location
    Error 90002 Realm
    Posts
    50
    Character
    Michael Fairchild
    World
    Shiva
    Main Class
    White Mage Lv 70
    All of us experience the problems. Chaos (EU) Data Center is down apparently.

    Also "treathing" to leave the game wont work cause single people are like a small drop in SE sea of people who play this game. They wont even notice few single "units" gone.
    (0)

  2. #2
    Player
    KageSamaDice's Avatar
    Join Date
    Aug 2015
    Posts
    5
    Character
    Kamikaze Kage
    World
    Cerberus
    Main Class
    Ninja Lv 70
    Quote Originally Posted by Nolem View Post
    All of us experience the problems. Chaos (EU) Data Center is down apparently.

    Also "treathing" to leave the game wont work cause single people are like a small drop in SE sea of people who play this game. They wont even notice few single "units" gone.
    Please do not tell me how to respond, I am frustrated and I want that to be expressed in a way that makes my experience of the problems I am experiencing somewhat understandable.

    I work in a professional environment and I would like to believe that the people that have the responsibility for overseeing customer experiences, problems etc. would see that as a big problem,
    you are right that one player quitting the game because that one player alones experience of the game is not satisfying or acceptable due to errors might not make Square Enix react, but that mindset
    is not why these threads exists, they exists so that we can report these errors and show our frustration with problems that makes us less happy customers.

    It's also a matter of experience of how a business works since attracting one new customer usually is the equivalent of 5 times the cost of keeping one.

    If ALL is experiencing the problem as you say, then I would strongly believe that expressing those feelings if they would feel that way would make a big impact.

    No I will report and express my feelings as my experience of them is experienced, you are free to do it your way, but you do not have any say whatsoever over how I
    should express myself.
    (0)

  3. #3
    Player
    Omatic's Avatar
    Join Date
    Sep 2015
    Posts
    1
    Character
    Cirina Malqir
    World
    Coeurl
    Main Class
    Summoner Lv 60
    Same problem - Error 2002. 8:45am ET, Aether data center. Can connect to other data centers without problem.

    Quote Originally Posted by KageSamaDice View Post
    Please do not tell me how to respond, I am frustrated and I want that to be expressed in a way that makes my experience of the problems I am experiencing somewhat understandable.

    I work in a professional environment and I would like to believe that the people that have the responsibility for overseeing customer experiences, problems etc. would see that as a big problem,
    you are right that one player quitting the game because that one player alones experience of the game is not satisfying or acceptable due to errors might not make Square Enix react, but that mindset
    is not why these threads exists, they exists so that we can report these errors and show our frustration with problems that makes us less happy customers.

    It's also a matter of experience of how a business works since attracting one new customer usually is the equivalent of 5 times the cost of keeping one.

    If ALL is experiencing the problem as you say, then I would strongly believe that expressing those feelings if they would feel that way would make a big impact.

    No I will report and express my feelings as my experience of them is experienced, you are free to do it your way, but you do not have any say whatsoever over how I
    should express myself.
    Please read carefully. Nolem did not tell you how to respond in that quote, only the results of how you're responding now. And he's right.
    (0)

  4. #4
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,821
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    Think they need to find another place to move there servers to. Never got one 90k error till they moved them to new location. Don't care if go back to ping of 300 if can least play and not be disconnected every few minutes. How you suppose to finish a leve when your disconnect when doing it and then causes you to fail it then you loose allowance. How you suppose to craft collectables when your in middle of crafting it and get disconnected then loose all your mats for it.
    (0)
    Last edited by hynaku; 11-04-2017 at 03:13 AM.

  5. #5
    Player
    Haton's Avatar
    Join Date
    Aug 2017
    Posts
    5
    Character
    Sam Darley
    World
    Zodiark
    Main Class
    Marauder Lv 70
    HOW exactly am I supposed to finish a squadron mission at the Wanderer's Palace if I get 10+ disconnects in a row???

    HOW???

    Note that after each forced disconnect (100% SE fault as other games work well AND non-dungeon are 100% stable, even at the most congested Rank S) the boss has its HP restored.....
    (0)

  6. #6
    Player
    DuffyMcFluff's Avatar
    Join Date
    Nov 2017
    Posts
    2
    Character
    Duffy Mcfluff
    World
    Siren
    Main Class
    Summoner Lv 80
    Error this morning after HotFix
    "The lobby server connection has encountered an error" (Error 2002)

    Nothing changed with my computer between last night and this morning.
    (0)

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