Consistent Game Crashing [Exception code: 0xc0000005]

[RedDwarf42]

A possible resolution has been found to address this particular issue. I recently found a way to reproduce the error and it was related to how the game client renders some textures. Upon rendering some high-quality textures the game is doing something silly with the GPU memory, causing a memory segmentation fault which triggers an exception error identical to mine.

A lot of users out there are thinking it is due to their system memory, but it is most likely caused by their GPU's memory. This is not an issue with the memory modules built on the GPU (Which is also why no other games are affected), but due to poor programming on SE's part.

After figuring this issue out and changing three settings, I can no longer reproduce the crash. So, I am sharing my experience here to try and help others that may be having a similar issue, as this was not a "common sense" fix for the most part.

If the issue does come back, I will update this thread so SE can further investigate.

Settings to modify:
- Set Edge Smooth (Anti-Aliasing) to OFF.
- Set Texture Filtering to TRILINEAR
- Set Anisotropic to 4x

This has seemed to correct this issue for me while still allowing to have the rest of my settings on high.

If you are having similar issues try modifying those entries and see if it does not correct the issue for you.

The only issue is I set other games to much higher settings than this with no lag, 60fps and zero issues at 1080p. However, this particular game has issues with high texture details. I hope they look into this issue so I can crank the settings back up, like in every other game I play.

I had crashing too. I have Windows 10 and a Nvidia GTX 980. This worked for me.

[KoryUkagemitsu]

Hello,

I began running FFXIV on a new PC last month and had consistent crashes which would automatically restart my computer. I'd tried everything under the sun, all scalebacks in settings, dx9, dx11, clean installs, you name it.

Nvidia GTX 960, plenty o' RAM, Windows 10, etc....

The ONLY thing I've done which gives me stability *knock on wood* is swapping the resolution in game (I play on borderless windowed mode) to 1280x720 from the native 1980x1060. Came to post this on the off-chance it helps someone else.

Prior to this, I'd have the game crash (restart PC!) while loading zones/exiting instances regularly, then restart the PC when I tried to log back in several times, then the launcher would do this weird thing where it acted like I was running the game for the first time (re-enter SE account information, etc) - then the overlay UI font would look pixelated and strange, and I could play without crashes. A new Nvidia driver this week fixed the font, but brought the crashes back - until I went to 1280x720 resolution.