Quote Originally Posted by Noshpan View Post
They do provide a rather lengthy password for in case of emergency removal of the token. Which is handy to have for those moments for just in case that you use it. I have my emergency removal password copied elsewhere for just in case something happens and I lose my phone (I have the smart phone version of the token). I'm not sure how the emergency removal password works, as I've never tested it out.
This is only available for the phone security token. I have the token that I purchased directly from SE for FFXI and the emergency password is not an available option for it. I'm pretty sure that is what the OP is talking about. I'm also curious about this because I've been worried lately that my token's battery might die since I've been using it for like 7 or 8 years now.