Your not the only one havin the issue... I bought the ps4 for the same reason Kxamtxon... At least u can log into the game. I get to the character creation page and NONE of my characters load and about 10 seconds later i get a 2002 "lobby error code" and get booted... Like wtf? i bought a ps4 verson of ffxiv thinking maybe that'll help, welp i got a bran new account... can make a char... but i can get into my OLD one because it boots me... I get a blank page where the characters SHOULD be with nothing but exit button...