Well SE is not one to blame for this, but this do not change fact that we pay for services and can't get them. there is one technical issue after another. In today F2P world this issues hurts players community and many players leaves game to play something free and stable. One thing that I personaly blame SE is that there is no statement from SE regarding this issue. I think this is issue big enough to at least let players know on main web page or launcher.