2002

[MacHorz]

I agree, they should invest our money in better maintance server........or we just will blame PS4 user >.>

[MAD-1976]

Yep, party over here as well, constantly getting the 2002 error code.

Fix this!!!!!!!

(friend of mine as well)

Serberus server btw...

[BtOd]

Check this the error is not caused by SE

[Serah_White]

Well SE is not one to blame for this, but this do not change fact that we pay for services and can't get them. there is one technical issue after another. In today F2P world this issues hurts players community and many players leaves game to play something free and stable. One thing that I personaly blame SE is that there is no statement from SE regarding this issue. I think this is issue big enough to at least let players know on main web page or launcher.

[Dewyn]

213.46.182.18 seems to be at fault when you use UPC in the Netherlands. I also found out that some German ISPs can't connect to the datacenter. I guess I'll use my mobile phone network to connect or maybe a vpn.

[Paspalum]

I have been getting error 2002 all last night and today. I just renewed subscription last week and haven't played for a while - weekend is the only time I have to play and now this error. It seems to be happening a lot if I read the thread? Perhaps I should not have renewed, paying this money and I can't even play the game when I want to!

I am on Odin, UPC Netherlands

Could anyone help me understand, it is not SE but a network failure in France? So nothing SE can do and we just wait until network issue is resolved by provider in France? Does this mean the problem will always be there to happen at various points (if over the weekend then just tough luck) and there is nothing to be done or is it just an accident this time?

[Dewyn]

A ISP in france upgraded their software/hardware to ensure more stability with the connections that go through that ISP. They somewhat failed at doing so which makes it impossible for us Dutch people to connect to the datacenter since we connect through that ISP.

If you open your command prompt (cmd) you can find out where the fault is by using "tracert 199.91.189.74".

To check the uptime just use "ping -l 1 -t 199.91.189.74" and use ctrl+c to cancel it whenever.

[Soylent]

Having the same problem connecting out of Poland, local ISP. Odin server.

[Dewyn]

I have been pinging for 2 hours now and it seems to be stable... for now