Help With Connection Issue

[Raist]

Level3... repeat offender... WoW and Diablo players of old are no stranger to that company. TATA (as6453) doesn't have the greatest track record either. Cogentco has been cleaning up their act in some areas, but still has pockets around the country that are having issues.

The problem isn't isolated to JUST one point of failure, but collectively it can usually be narrowed down to some specific corridors like Southern California, Seatle, Denver, Austin/Houston/Dallas, Atlanta/Orlando/Jacksonville, Charlotte/Raleigh, DC/Ashburn, Chicago/Milwaulkee, and multiple hubs around Ohio and NY states. There's a lot more in the US, but those are the most common areas that routinely have routing issues in general. Then there's the mess throughout Canada because of the limited backbones.. Vancouver, Winnipeg, Edmonton, Toronto, Nova Scotia, and Montreal itself. Europe hasn't faired too well either... most of the UK in general gets shafted frequently by way of BT and their partners, but it's not uncommon for problems to crop up in the larger hubs like London, Amsterdam/The Hague, Cologne, Frankfurt, Munich, Paris, Zurich to name a few, as well as some of the smaller hubs like Dublin, Glasgow, Luxembourg, Dresden, Stockholm and Oslo among others.

The point is there are systemic problems in the routes being used. Analytics aren't run often enough to keep up with the rapid shifts in usage patterns, and there's been a massive increase over the last year... even in just the last two quarters even. All the advancement in smart devices is leading to everyone dropping their traditional providers and moving to web-based and wireless delivery, and the infrastructure just hasn't been prepared for the increased loads in many countries/states. Why it's important to contact the ISP's on it when we spot problematic routing---point them in the right direction, since they don't seem to be doing too good a job of finding it on their own. Japan has been dealing with such changes much longer than the rest of us, and they are much better equipped for it in general--could be part of the problem... SE is based in Tokyo after all.

There is a light at the end of the tunnel though... the larger companies are trying to roll out more fiber and such to increase capacities in more markets, which should eventually lead to better routes once the segments are established and made available to the exchanges. Atlanta and Charlotte have recently gotten new fiber, and a handful of markets in NC are trying to get approvals from local boards right now. LA and NY, and parts of Texas currently have expansion going on as well (not just the Google Fiber in that area, but other companies like AT&T and such are trying to roll out new lines as well).

Just wish things could move a little faster..... but progress is being made.