Time: Around 11 AM EST
Frequency: Once
World name: Siren
Character name: Sirus Icefall

Steps:
1. I've already accumulated the first 2 veteran award ranks by subscribing for 30 days back to back
2. Prior to rolling in to my third 30 day subscription, I upgraded to the 180 day subscription
3. I got charged for the 180 day subscription but I did not receive the rank 5 or 6 reward. I just got the rank 3 and 4 rewards.



Connection Specs
- Type of internet connection/provider : Verizon
- Modem maker/model number : Ultraline Series3 Model 9100EM

Model Number of the PlayStation®3 You Are Using
- Model Number: CECH-40xxB[45] NTSC