IMO they were excellent at communicating through beta... but after release, transparency went out the window.

They were behind on development, started throwing that out there with CT and other things, housing was a debacle... and they have just clammed up since.

It would be nice if they returned to the openness that they had in beta, but that is very difficult to do... during beta it was more about re-making content... which they did admirably. After that, we started seeing "rehashing" instead of "original"... and they have, imo had quite a few design missteps with "original" content.

Leviathan seems to be the exception, as it seems to be very well received.