We were encountering technical difficulties on the date listed below which prevented character data from updating properly on both the Lodestone and the iOS/Android app “Libra Eorzea”.

Although this issue has now been resolved, we wish to apologise for any inconvenience caused.

[Date & Time]
- From approx. April 24, 13:45 - April 25, 8:30 (GMT)
[Details]
- Character data fails to update on the Lodestone and the iOS/Android app “Libra Eorzea”

[Cause]
- Problems with the server configuration

[Affected Services]
- The Lodestone
- The iOS/Android app “Libra Eorzea”