Launcher black screen

[Jihiro_Kinara]

It's probably down to congestion guys, I ran into the error message 8 or 9 times trying to log in just now and then eventually the launcher showed data entry boxes for ID and Password then a minute later the Log In button. You just have to keep restarting your clients and be patient, this shit happens and it's nothing to cry about. Good luck.

[Lynku13]

You can try this ^o^
1. Click Start, type msconfig in the Start Search box, and then press ENTER
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.

[RyuDragnier]

I cant believe square enix cant seem to release patches, since day one, without causing other never ending issues ( Can you as least have the decency to respond to this thread as to where we are with the fix to this issue?

Having a few classes in programming, I can tell you that this could easily not have been foreseen. All it takes is one single small error in the code, whether it's missing a bracket, a parenthesis, or using a colon instead of a semi-colon at the end, it's enough to cause many errors. Once my program kept giving completely wrong answers for the math problem I had coded into it. Spent 2 hours looking for the error to finally find it, I used a colon instead of a semi-colon and it messed EVERYTHING up. Most patch problems are usually caused by this sort of thing, or one piece of code overriding an earlier one when you didn't mean for it to. Coding requires perfection, utter perfection to get it to work how you want it to.

[Thengy]

just keep trying, I also got this problem at first. If the screen is black just wait until that error message comes up, then close the launcher and retry. I left mine up with that blank screen and eventually it loaded. At first I see part of the screen and not the spaces to login but I decided to wait be patient, like 10mins later it loaded and I logged in! So not all is lost just keep trying.

[Malzian]

There's a topic post about this... it's server congestion. I linked the topic earlier. There's nothing you can do but wait or keep trying.

[Hardware_Hank]

I mean that explains the lag from it loading content but why would it give error messages within 3 seconds of loading the launcher and then force close itself?

[Jitenshazuki]

Having a few classes in programming, I can tell you that this could easily not have been foreseen. All it takes is one single small error in the code, whether it's missing a bracket, a parenthesis, or using a colon instead of a semi-colon at the end, it's enough to cause many errors. Once my program kept giving completely wrong answers for the math problem I had coded into it. Spent 2 hours looking for the error to finally find it, I used a colon instead of a semi-colon and it messed EVERYTHING up. Most patch problems are usually caused by this sort of thing, or one piece of code overriding an earlier one when you didn't mean for it to. Coding requires perfection, utter perfection to get it to work how you want it to.

Being a professional software developer I'll give you two capital letters: QA.

[Hardware_Hank]

Being a professional software developer I'll give you two capital letters: QA.

You should probably go work for square then, they clearly need the help.

[Malzian]

I mean that explains the lag from it loading content but why would it give error messages within 3 seconds of loading the launcher and then force close itself?

Because the launcher loads things from the server at start (new topics, new "ads", etc.). If the server doesn't respond properly in a specific time-frame you get an error as the launcher continues to load.

[Hardware_Hank]

Because the launcher loads things from the server at start (new topics, new "ads", etc.). If the server doesn't respond properly in a specific time-frame you get an error as the launcher continues to load.

I suppose that makes sense, seems odd the time out counter would be that soon though but w/e. thanks for the info.