Launcher black screen

[TemApol]

Yeah, I'm having this problem as well. Contacting my ISP did nothing to fix the issue either.

[LlenCoram]

Exact same problem here. Tried resetting my IP both through a command prompt and by just resetting the router. Nothing works.

[Lava3]

Just trying to log in now on PS4 and get a white screen. Managed to input ID then nothing

[Jom]

I was having a similar issue. My launcher also timed out once and displayed the error others have posted in this forum, but I kept trying. The launcher finally loaded enough for me to be able to log into the game.

[kaya_suzumiya]

just close the launcher and reopen it. make sure u clear internet cache.

if that doesnt work u gotta wait seeing as website is understress due to amount of ppl logging on and downloading patch. but yeah when it gives u that error all u gotta do is close the launcher and reopen it to fix it tho if website is busy u will still need to wait probs 5mins before reopening launcher so it doesnt give u error again but u can keep trying just as long as u close launcher when error comes up and reopen it.

[Zilke]

Have the same problem. I could connect after the game update, but the launcher is bugged since the lodestone maintenance is over... my guess is the launcher can't get in touch with the lodestone to get the info, so it crash...

[Hankk]

Same problem and same error as the others posted. Cant log in at all.

[kaya_suzumiya]

Have the same problem. I could connect after the game update, but the launcher is bugged since the lodestone maintenance is over... my guess is the launcher can't get in touch with the lodestone to get the info, so it crash...

already said how to fix it in above post it happens when that website which is listed in error is stressed due to amount of ppl downloading patch or trying to log in at same time. same thing happened last year

[Masha]

already said how to fix it in above post it happens when that website which is listed in error is stressed due to amount of ppl downloading patch or trying to log in at same time. same thing happened last year

That didn't fix it for me. I've been opening and closing the launcher for a bit now and the same message is appearing, so it may be more than stress on the server.
Edit: Naturally, as soon as I posted that the launcher worked.

[kaya_suzumiya]

That didn't fix it for me. I've been opening and closing the launcher for a bit now and the same message is appearing, so it may be more than stress on the server.

did u clear intenet cache like i said in above post?