There are a lot of friendly and helpful players in-game. The reason you see more negativity than there actually is is because it takes an exceptionally bad player or group of players to frustrate someone enough to go post about it. I'm not going to complain about a group that wipes 10 times but earnestly tries each time and progresses. I will, however, complain about that one player who refuses to accept advice while being responsible for all the wipes.