An error has occured on the game server. (30002)

[Xophious]

Hey everyone!

We apologize for the constant frustration the sudden crash has been causing you all. We will be happy to forward this concern to try and get it resolve. Before we can do that, we will need more information.

Since you started the thread NeoEarth, could you please fill out the following information?
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Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
________________________________
Thank you!

- Xophious

[NeoEarth]

Hey!!! Didn't realize that you had replied!

Needless to say I get dumped (dc'd) so frequently it's becoming almost a deal breaker /cry.

But here is the info...

Background
Platform: Laptop running Windows7 64 bit, NVIDIA 280M, 4gig ram
ISP: Charter
Type of Internet Connection: Cable @ 16MBPS but on my Wireless G Linksys
Date & Time: Weekdays starting at 9PM - 11PM
Character Name: Neo Earth
Race: Hylander
World: Wutai
Class/Skill Rank: 38 MRD
Physical Level: I think it's 33

Symptoms
Almost always crashes with a minute of first logging in. During leaves, behest, running about... I get a crash no matter what I am doing. In fact it crashed last night about 5 times before i gave up. After this occurs It dumps me out to select a character. I do... and it crashes again. At this point it drops me into the initial ffxiv screen and if i log in... it crashes. Bottom line, if it crashes at all, i have to close the client completely before I can attempt a re-connect.

Having said this... i hope there is some way to figure this out cuz I love the game and looking to stick it out.

Is there ANYTHING i can look up, do etc...? I'm a software dev so don't be afraid to ask the tech details or to find some crazy log file.

[Grit]

Hey!!! Didn't realize that you had replied!

Needless to say I get dumped (dc'd) so frequently it's becoming almost a deal breaker /cry.

But here is the info...

Background
Platform: Laptop running Windows7 64 bit, NVIDIA 280M, 4gig ram
ISP: Charter
Type of Internet Connection: Cable @ 16MBPS but on my Wireless G Linksys
Date & Time: Weekdays starting at 9PM - 11PM
Character Name: Neo Earth
Race: Hylander
World: Wutai
Class/Skill Rank: 38 MRD
Physical Level: I think it's 33

Symptoms
Almost always crashes with a minute of first logging in. During leaves, behest, running about... I get a crash no matter what I am doing. In fact it crashed last night about 5 times before i gave up. After this occurs It dumps me out to select a character. I do... and it crashes again. At this point it drops me into the initial ffxiv screen and if i log in... it crashes. Bottom line, if it crashes at all, i have to close the client completely before I can attempt a re-connect.

Having said this... i hope there is some way to figure this out cuz I love the game and looking to stick it out.

Is there ANYTHING i can look up, do etc...? I'm a software dev so don't be afraid to ask the tech details or to find some crazy log file.

Having a wireless connection can make a world of difference when it comes to diagnosing this problem.

Go into your network adapter settings and check if you have more than one preferred network. If you have two active preferred networks, your computer may be trying to grab DHCP addresses from both, causing connection problems in FFXIV.

If you have more than one network in range, make sure that "Connect when in range of this network automatically" is unchecked on the one that you aren't using.

If you only have one network in range, then it's back to the drawing board. This solution is mostly a shot in the dark.

You can also try connecting your computer directly to your modem, instead of going through a wireless access point. If this corrects the problem, then it lies somewhere in your wireless configuration.

[Yorii]

A While (A Few Months) Ago I Kept Getting Disconnected Or Whatever With This Error And After Awhile It Fixed Itself. I've Noticed On Latest News How Most Of The Worlds Are Being "Recovered From Technical Difficulties" Maybe They're Getting Something Similar To This Error Too