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  1. #1
    Player
    Shaon's Avatar
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    Oct 2013
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    54
    Character
    Shaon Beiz
    World
    Sargatanas
    Main Class
    Gladiator Lv 60

    Windows 8 DS4 and DS3 input lag

    I had no issues on WIndows 7 using the MotionJoy drivers but I lost my hard drive and decided to install Windows 8. The PS4 and PS3 controllers experience intermittant lag input while running FFXIV on WIndows 8. I have tried compatibility mode, different drivers, tweaking the config file but nothing has helped. It has made this game really unplayable.

    I am primarily trying to get the DS4 controller to work and I experience the same input lag either using the WIN 8 driver or the DS4tool wrapper. It does not matter if the controller is plugged in or running bluetooth. In the gamepad settings under devicd settings the response seems to work perfect however in game I get intermittant lag that does not register button presses
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  2. #2
    Player
    Squa11_Leonhart's Avatar
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    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Try the drivers provided on pcsx2.net.
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  3. #3
    Player
    Shaon's Avatar
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    Oct 2013
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    Shaon Beiz
    World
    Sargatanas
    Main Class
    Gladiator Lv 60
    It appears I am not the only person in this boat and they have received the same headaches trying to troubleshoot.

    http://forum.square-enix.com/ffxiv/t...e-periodically
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  4. #4
    Player
    Shaon's Avatar
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    Oct 2013
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    Character
    Shaon Beiz
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    Sargatanas
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Squa11_Leonhart View Post
    Try the drivers provided on pcsx2.net.
    I have tried the DS4tool, it doesnt appear to be a Windows or driver issue as the controllers all work fine in other games and when testing in the settings. All button presses are recorded perfectly. Wired/Bluetooth it doesnt matter if DS3 or DS4 all have the same results in ffxiv.
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  5. #5
    Player
    Shaon's Avatar
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    Oct 2013
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    Character
    Shaon Beiz
    World
    Sargatanas
    Main Class
    Gladiator Lv 60
    the last post in the link I shared above seems to be my issue, running the game side by side in windows with the device manager you can see when my game lag happens the device manager refreshes....

    I have to now look though all of the devices to see which one keeps installing during game play or find a way to make ffxiv not look for new devices while playing

    -------------------------

    03-25-2014 09:03 AM #90
    nexen
    Player

    nexen's Avatar

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    Mar 2014
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    Character
    Nexen Adroit
    World
    Balmung
    Main Class
    ARMOURER Lv 50

    Hi Guys,

    I had this issue about the same time all you guys did. I did some research and my findings are below.

    For those who have this issue, open "Device Manager" and let it sit there. Next open the game and go into windowed mode so that you have the game and device manager next to each other.

    Now, play the game for a bit and if you notice, every time the controller goes crazy, device manager should "blink" or refresh. If this doesn't happen to you, then no need to continue from here, your issue isn't my issue that caused this.

    If you did notice the "blink", then we're having the same issue, such that every time the device manager refreshes, we lose controller responsiveness, but our characters keep moving, or buttons don't respond and yes... if you were tanking Titan Ex, you just ran of the edge. So let's fix this issue (and I must say, I still think there is some code issues in the game that need to address this, so consider this a "workaround").

    The thing you need to now do is track down what is causing your "Device Manager" to refresh. To do this, is a long and lengthy process, but to get rid of the "obvious" go a head and update all your drivers to make sure you have latest. Once that is done, if you are still blinking, then you need to expand each tree element and note down the devices that are there. The "Blink" should add or remove one of these every time it "Blinks". You must keep going through all the items here and wait for the "blink" to occur and make sure that the item you looked at didn't disappear or reappear. Once you track this down, you need to figure out a way to disable it.

    For me, it was actually because I was running "PlayOn" which is a DLNA streaming service and located under "Software devices" in device manager. At some point in time, Microsoft pushed an update that "PlayOn" wasn't happy with causing it to constantly crash and refresh my device manager. Stopping the PlayOn service fixed my issue. Now, there are a lot of other ones out that that behave the same way, so your PC is most likely different.

    NOTE: There may be more than 1 issue in your device manager, so if you know what all the items are, you can disable everything until it doesn't refresh, then re-enable and see what is causing the problem also.

    The real problem... (hopefully SE reads)
    I think FFXIV has a device enumerator such that every time a device is connected it triggers the controller code to see if FFXIV has to change controllers. Somewhere in that code, it stops responding to the currently connected controller while it determines if it has to switch controllers. Not sure how to log a bug, but being familiar with how software is built, I am fairly sure this is what is "truly" happening.

    Anyways, this resolved the issue for me and I hope it helps all of you. It answers all the basic questions like why it was so sporadic.

    Good Luck!
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  6. #6
    Player
    Shaon's Avatar
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    Oct 2013
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    54
    Character
    Shaon Beiz
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    Sargatanas
    Main Class
    Gladiator Lv 60
    Well I disabled Microsoft Device Association Root Enumerator under Software devices which disabled all my DLNA/Media servers on my network and now I cannot get my controller to lag in game and my device manager does not refresh anymore.

    I am not sure if one of the devices under Software devices is needing to be refreshed every few seconds or what but I will have to narrow it down to one of those.

    update: disabling each device under Software Devices individually did not stop device manager from refreshing, but when I disabled Microsoft Device Association Root Enumerator the device manager stops refreshing and no controller lag. I have to do some research to see what the Software does as disabling it removes all my DLNA media servers and it might not be the source of the problem it might be another device but this is a fix for it for now.
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    Last edited by Shaon; 04-23-2014 at 12:45 AM.