I have a toon on Sargatanas (four lvl50s, one of them i90). I never played until the Ps3 FFXIV, and switched to Ps4. I know there's still a ban for transferring Legacy to Non-Legacy, but when I played, I had no knowledge of what a legacy server was, I only made a toon there to play with one of my friends who is on PC. I can't play with ps4 friends on Sar, and they can't make toons there.

When will the ban be lifted? Can someone link me to where SE officially stated that they will lift the ban? I saw the 'live chat and email support for 4/19 and 4/20' but I see no option for live chat, just email support, and I know they'll just send me automated responses so don't evn want to bother.

I DON'T WANT MY INVENTORY, I DON'T WANT MY GIL, I WANT MY HOURS!