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  1. #1
    Player

    Join Date
    Sep 2011
    Posts
    327

    Game running slow

    I'm having issues since this evening and, honestly, i have no idea what happened. I was playing like normally (daily tribes quest, Moogle EX, etc.) with my game running perfectly. I joined a Levi EX party and we wiped. After exiting the duty my character went back to mist, where i was, but i wasn't able to move. It seemed my map was still loading, so i had to wait. After that, every single map takes around 1 minutes to load and some npcs doesn't appear (or it takes 2 minutes to appear). The game is installed on a SSD and my loading time is always around 5-10 seconds (worst case), but now i have to wait 1 minute (it's a nightmare to load Revenant Toll). I tried everything: check virus, use ccleaner, update windows/drivers, reinstall the game... but still doesn't work. All my other games work perfectly without any loading issues, so i'm pretty sure isn't a hardware issue. I did nothing, "it just happened".

    Any idea about what's happening?



    EDIT: Also, it takes forever to open the game. Once i write my login/password and the launcher tries to change to fullscreen mode, usually takes around 15 seconds. Now it appears the text "not responding" and it takes 1 minute to open:




    Here are my specifications:



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\usuario\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Home Premium 64 bits (6.1, compilación 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 08/21/12 10:41:14 Ver: 04.06.05
    SYSTEM_LANGUAGE español (configuración regional: español)
    SYSTEM_MEMORY 16339.027MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 32676.238MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 51.203GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 778.416GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 660 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 660 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1994.438 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
    SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 14:06:36
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Altavoces (VIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {E5D43461-FB9B-42DD-952A-6BB6ADBA98A4}
    SYSTEM_SOUND_DEVICE_NAME viahduaa.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.10200
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 10/01/2012 16:09:44
    SYSTEM_SOUND SPDIF Interface (TX1) (VIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {02A9A30A-9135-4E82-88F5-8D446461D989}
    SYSTEM_SOUND_DEVICE_NAME viahduaa.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.10200
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 10/01/2012 16:09:44
    SYSTEM_SOUND SPDIF Interface (TX0) (VIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {5A88E213-BABF-4B40-BFF3-BB893D8A3698}
    SYSTEM_SOUND_DEVICE_NAME viahduaa.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.10200
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 10/01/2012 16:09:44
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Teclado
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9CCEB1C0-B975-11E2-8001444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9CCEB1C0-B975-11E2-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9CCEB1C0-B975-11E2-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Accesos directos


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    JDownloader 0.9
    Adobe Flash Player 12 ActiveX
    Adobe Flash Player 13 Plugin
    AVS Video Converter 8
    ffdshow v1.3.4504 [2013-03-12]
    Fraps (remove only)
    Microsoft Office Home and Student 2007
    ImgBurn
    VIA Administrador de dispositivos de plataforma
    League of Legends
    Mozilla Firefox 28.0 (x86 es-ES)
    Mozilla Maintenance Service
    NVIDIA Stereoscopic 3D Driver
    Pepakura Viewer 3
    RaidCall
    Grand Theft Auto IV
    Creation Kit
    The Witcher: Enhanced Edition
    The Witcher 2: Assassins of Kings Enhanced Edition
    Angry Video Game Nerd Adventures
    Portal 2
    Portal 2 Publishing Tool
    The Elder Scrolls V: Skyrim
    Wrye Bash
    PDFCreator
    Steam
    PDF Architect
    LibreOffice 4.0.2.2
    Platform
    Intel(R) USB 3.0 eXtensible Host Controller Driver
    Java 7 Update 51
    Samsung Magician
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Games for Windows - LIVE
    Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
    NVIDIA PhysX
    ON_OFF Charge B11.1102.1
    Intel(R) Rapid Storage Technology
    Mumble 1.2.4
    Java Auto Updater
    Skype™ 6.3
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2005 Redistributable
    Camtasia Studio 8
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Games for Windows - LIVE Redistributable
    LibreOffice 4.0 Help Pack (Spanish)
    Microsoft Office Excel MUI (Spanish) 2007
    Microsoft Office PowerPoint MUI (Spanish) 2007
    Microsoft Office Word MUI (Spanish) 2007
    Microsoft Office Proof (Catalan) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Portuguese (Brazil)) 2007
    Microsoft Office Proof (Basque) 2007
    Microsoft Office Proof (Galician) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (Spanish) 2007
    Microsoft Office Shared MUI (Spanish) 2007
    Microsoft Office OneNote MUI (Spanish) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office PowerPoint Viewer 2007 (Spanish)
    Pando Media Booster
    Adobe Reader XI (11.0.02) - Español
    League of Legends
    Etron USB3.0 Host Controller
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Intel(R) Control Center


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000A38
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000DBC
    C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 0000099C
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000810
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00000DC8
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 00000838
    C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 0000086C
    C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe 000008B0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000002EC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000B00
    C:\Users\usuario\AppData\Roaming\Adobe\Flash Player\Addons\plugin.exe 000009EC
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_13_0_0_182.exe 000001D4
    (0)
    Last edited by Merle; 04-19-2014 at 02:04 AM.

  2. #2
    Player
    kaya_suzumiya's Avatar
    Join Date
    Aug 2013
    Posts
    222
    Character
    Tina Minami
    World
    Tonberry
    Main Class
    Paladin Lv 60
    did u try restarting computer? sometimes it fixes that if its a ram or cpu problem
    (0)

  3. #3
    Player

    Join Date
    Sep 2011
    Posts
    327
    Quote Originally Posted by kaya_suzumiya View Post
    did u try restarting computer? sometimes it fixes that if its a ram or cpu problem
    No, i restarted like 5 times. I turned off my pc for 12 hours just in case it was some weird overheating issue and no, is not. The issue is still there and i have no idea how to solve it ><
    (0)

  4. #4
    Player
    Ddmk's Avatar
    Join Date
    Feb 2014
    Location
    Limsa-mateus
    Posts
    188
    Character
    Beowolf Destroyer
    World
    Mateus
    Main Class
    Marauder Lv 50
    Ps4 launch + returning 2.2 players = slower load times... That'd be my guess anyway
    (1)

  5. #5
    Player

    Join Date
    Sep 2011
    Posts
    327
    Quote Originally Posted by Ddmk View Post
    Ps4 launch + returning 2.2 players = slower load times... That'd be my guess anyway
    I could understand it if it were in populated areas like revenant toll, but no, even to start the game takes around 1 minute (insert login/pass-> enter-> fullscreen mode) when only took 15 seconds before. It may be some issue with my cpu/ram/whatever, but.... all my other games works perfectly: no loading issues, no issues changing to fullscreen mode... nothing. Only FFXIV has issues... i don't understand why...

    I reinstalled the game and still doesn't work
    (0)

  6. #6
    Player

    Join Date
    Sep 2011
    Posts
    327
    (I updated my first post to include my specifications)
    (0)

  7. #7
    Player

    Join Date
    Sep 2011
    Posts
    327
    Well... not sure why the last post was deleted... here is the pic again, hiding the name of the application....

    (0)

  8. #8
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Sounds like something may be causing a lot of congestion along your path to the game server and back, or something is consuming your CPU cycles (or maybe even both?). This game is absurdly dependent on both of those elements (and yes, lagging responses/packet losses over the internet because of an overly congested segment out somewhere like Chicago or Ohio can and will affect your load times, as you are waiting on all that data to swap between you and the server before you see things happen on screen).

    Might want to run a good malware scan, look at your running processes in task manager, and find the IP for your server and run a batch of tracerts to it just to see if you spot anything out of sorts.
    (0)
    Last edited by Raist; 04-19-2014 at 11:16 AM.

  9. #9
    Player
    Judge_Xero's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,228
    Character
    Divine Gate
    World
    Exodus
    Main Class
    Marauder Lv 60
    Try using a single pair of Ram. Maybe one of your sticks is dieing.
    Or just use one of your vid cards at a time.
    (0)

  10. #10
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    also looks like you are on older drivers too?

    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
    SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 14:06:36

    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.10200
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 10/01/2012 16:09:44
    SYSTEM_SOUND SPDIF Interface (TX1) (VIA High Definition Audio)

    Perhaps some updates may help?

    You've also got something running that frequently seems to be the cause of slowdowns/lag with multiple games:

    Pando Media Booster

    Edit:
    Apparently, Pando has been causing some people to get their browsers hijacked... who knows what you may have going on with your system if you got hit with it too:
    http://www.reddit.com/r/lotro/commen...ster_software/
    May want to grab the free scanner from www.malwarebytes.org just to see if you have picked up something troublesome.
    (0)
    Last edited by Raist; 04-19-2014 at 12:26 PM.

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