PS4 - can't switch to Japanese input

[Shelke]

Tech support has nothing to do with it.
Keyboard layout cant be switched from English, even though it was working fine with 2.2 and still working, albeit with unconvenient ~ instead of Alt+Shift with 2.25. Since 2.28 its stuck with english no matter what your keyboard type is, just like on PS3.
It works fine on PC, and its a major issue. Certainly more important than http://forum.square-enix.com/ffxiv/t...ze-set-for-tab that got accepted without questions.