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  1. #1
    Player
    ispano's Avatar
    Join Date
    Oct 2011
    Posts
    2,753
    Character
    Melfina Amastacia
    World
    Excalibur
    Main Class
    Lancer Lv 60
    Something that many 1.0 players overlook in this situation. They never double and triple check which service account they put the key on, because it does ask. You might want to check.
    (0)

  2. #2
    Player
    Crumb's Avatar
    Join Date
    Feb 2014
    Location
    Gridania
    Posts
    6
    Character
    Crumb Crumb
    World
    Lamia
    Main Class
    Conjurer Lv 50
    I tried to log in to the game just the other day, but I was getting that same message. I checked my e-mail and found that SE could not charge my card. I checked my bank account online and found everything was okay. I called my bank, and this is what I was told:

    From what I could understand from the brief phone call I made, there is fraud going on in certain areas of the USA (I'm not sure if you live in the USA), such that many people were losing lots of money. To combat that, my bank (and according to her, other banks as well) is freezing transactions to those affected states. I asked her when this started, and she told me they started freezing these online transactions Tuesday of this week. That would be 4-15-2014. I asked her how long it could take for things to return back to normal, and she said it could take months.

    I later went back online to my bank's site and saw a message in red for those who are doing transactions in California and New York to call a certain toll-free number.

    Note: I don't recall the details. I just added words such as 'freeze' and the like, because that's all I could recall.

    You might want to call your bank and see if this is the case.

    --Crumb--
    (0)