Can't use Companions. Not sure why.

[Thaliss]

Hi,

From what I see on lodestone you are level 16. your character in Lodestone

To be able to use mount you have to be lvl 20 AND have followed story quests that will unlock the mount. In fact you will have to buy a chocobo license. Once you have it you can use all mounts you have unlocked.

Afterwards (if they don't changed) you have to be lvl 28 or 30 to do a quest to have you chocobo as companion.

For the logs if you don't have access it is because you probably didn't follow story quests and some logs are tied to some classes. You don't have any disciple of the land or disciple of the hand class so gathering and crafting logs are locked.