Quote Originally Posted by Livilda View Post
My SIM card on my phone was messing up, and as a result, last Saturday, my software token reset. I couldn't play all weekend, and had to wait for FIVE TWELVEDAMNED HOURS yesterday to talk to someone who could reset it. Unless they give us a way to use a single key password to set it back up in case something like this happens again, or they at least put in a 'remember this token on this computer for X days' feature, I'm just going to rely on my infallible four-common-word password:
That's what the emergency removal password they give you when you register the token is for. I've removed & reinstated the software token on my account a few times due to switching phones or having it desync. Hold on to the removal password they give you & the whole process only takes a few minutes.