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  1. 04-15-2014 06:19 PM #1
    Jakey
    Player
    Join Date
    Apr 2014
    Posts
    6

    Bought game from psn. Still account is inactive

    I bought the game yesterday at launch from psn but i still cant play. It keeps telling me the account is inactive. I know its an ongoing problem but was wondering if anyone can share any info they have on th problem. Or is everyone left guessing?
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  2. 04-15-2014 06:26 PM #2
    sirjust
    Player
    sirjust's Avatar
    Join Date
    Apr 2014
    Posts
    3
    Character
    Gathdar Dragonwing
    World
    Lich
    Main Class
    Gladiator Lv 46
    People are saying that in live chat they can hook you up with a code, then you'll be able to input it online. It's worked for a few people so far. Sounds like they are upgrading us to the collector's edition too. I'm on hold with a guy on live chat right now, but I'll keep you updated. Meanwhile, you should open up a ticket and give your PSN username and your ENIX username... maybe that'll help get the ball rolling.
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  3. 04-15-2014 06:32 PM #3
    Thidge
    Player
    Join Date
    Apr 2014
    Posts
    1
    how do you get to live chat because everytime i try and go on it just issues a ticket
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  4. 04-15-2014 06:38 PM #4
    Jakey
    Player
    Join Date
    Apr 2014
    Posts
    6
    Cheers. Ill try that now. They need to do something because this is becoming a joke. Thanks again and keep us posted if u hear more
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  5. 04-15-2014 06:47 PM #5
    arcaninja
    Player
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    Join Date
    Apr 2014
    Posts
    18
    Character
    Thorgrimm Icevain
    World
    Cactuar
    Main Class
    Black Mage Lv 60
    Nope it spat out another ticket for me
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  6. 04-15-2014 08:05 PM #6
    Malute77
    Player
    Join Date
    Apr 2014
    Posts
    1
    I have the same problem,my collectors edition from psn don't works...
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