ISP: Charter Communications

Type of Internet Connection: Cable

Internet Connection Speed: 30Mbit/s down, 4Mbit/s up

Date & Time: 10 a.m. PST

Frequency: Always

Character Name: Aevis Sylph

Race: Miqo'te M

World: Midgardsormr

Class/Level: Bard/50

Area and Coordinates: Stuck in teleport to New Gridania

Party or Solo: Solo

NPC Name: N/A

Monster Name: N/A

In-Game Time: Unknown

Steps:
1. Teleported to New Gridania.
2. Final Fantasy XIV client crashed to desktop.
3. Reloaded game and selected Aevis Sylph.
4. Was in loading screen for over 5 minutes.
5. Was unable to Alt-Tab out of game and had to use end process in Windows 7 task manager.
6. Logged back into Final Fantasy.
7. Attempted to log in with Aevis Sylph.
8. Client crashes to desktop.

Windows 7 error messages:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 5342df60
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16915
Fault Module Timestamp: 4ec49d10
Exception Code: c0000005
Exception Offset: 0002e3c6
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHANSCOTT
System Manufacturer To be filled by O.E.M.
System Model To be filled by O.E.M.
System Type x64-based PC
Processor AMD FX(tm)-8350 Eight-Core Processor, 4334 Mhz, 8 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1304, 6/26/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Khanscott\Wesley Duniphin
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 12.7 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 26.9 GB
Page File Space 15.9 GB
Page File C:\pagefile.sys