Lobby error 2002 since PS4 switch

[Taecyeon]

I'm sorry but you shouldn't have to hard wire that's crazy! I think this issue is not related to being wireless or hard wired. It's a problem on there end!

[Sethrogen9]

third week without playing. last week was fine but now i cant play again. Contacted se tech support they said the same instructions over and over again. it doesn't work. i don't mean any disrespect but come on square enix. would an update or at least an acknowledgement about this really be hard to do? can u give us a sign at least that your actually aware of this? Its not fair to me and the rest of us on ps4, pc, ps3 it doesnt matter. we shouldnt be having these problems if all of us already agreed to pay your subscription fee. its not fair to me, its not fair to us. A sign that your aware of this is all we're asking you for.