ps4 upgrade technical difficulty

[Luciano_Bozzelli]

I got through, and it shows my account has PS4, but when I go into the PS4 store, or the store online and enter my product code they gave me on the mog station it works, but when I click continue, it says its already been used...

Luckily I already had the PS4 version downloaded from beta phase 2, and am now updating the client, so I guess they will let me on without entering that product code?

Edit: They let me online fine, but I guess an admin or someone needs to be notified that our product code they gave us on the mog station is stating it's already been used.

[Tule]

I got through, and it shows my account has PS4, but when I go into the PS4 store, or the store online and enter my product code they gave me on the mog station it works, but when I click continue, it says its already been used...

Luckily I already had the PS4 version downloaded from beta phase 2, and am now updating the client, so I guess they will let me on without entering that product code?

Edit: They let me online fine, but I guess an admin or someone needs to notified that our product code they gave us on the mog station is stating it's already been used.

Yeah, Im in. But I would still send a ticket and follow up. Better to not have something go wrong with your currently downloaded client and then have to pay for the game again. Since, you know, that was the entire point of this campaign..

[Freyar]

SE's support page has this little line of information:

If you participated in Open Beta phase two, the client you already have installed will be sufficient, and you can skip the following step. If you participated in Open Beta phase two, but have since deleted the game client, you can re-download the game by visiting the “Library” menu on the PlayStation®4 home screen.

Perhaps it's intentional that our codes are marked as used already if we were part of open beta?

[Luciano_Bozzelli]

SE's support page has this little line of information:



Perhaps it's intentional that our codes are marked as used already if we were part of open beta?

Yeah, seems that way. Here's a link if anyone wants to read for themselves.

http://support.na.square-enix.com/main.php?id=5382&la=1

[Kalce]

Perhaps it's intentional that our codes are marked as used already if we were part of open beta?

Might want to compare the code you got for the beta with the one you get now, it's probably the same and you already used it yourself (didn't play beta myself so I can't confirm). As far as I'm aware PSN can't tell the difference between betas and actual release, and when you got the code during beta you already added the full game to your PSN account, so there's no need for SE to issue new codes.

[Freyar]

Might want to compare the code you got for the beta with the one you get now, it's probably the same and you already used it yourself (didn't play beta myself so I can't confirm). As far as I'm aware PSN can't tell the difference between betas and actual release, and when you got the code during beta you already added the full game to your PSN account, so there's no need for SE to issue new codes.

Didn't get a code to register for Open Beta 2. It was quite simply "Download client". In the case of me, I was stuck in that April 1st to April 3rd issue, which meant I had to "repurchase" the proper Open Beta 2 entitlements as well. I saw no SEN registration code at any point during Open Beta 2.

[HEC]

I have the same issue with "Code bing already used" message but I belive it's more down to fact that when you try to redeem it via web it shows the icon of the game with the red shopping basket overlay which means that you've already "purchased" (downloaded for free) this particular item hence it will not let you to "purchase" it again and might be simply giving confusing message about code being used, so in theory if you'd use it on account that have not downloaded the beta stage 2 client it would work. This is caused by the fact that stage 2 beta client is the same product (at the moment) as the "full" game OR Sony did screw up and gave SE codes for free (beta clients) instead of the "full" paid versions.

Either way - my Service account now shows PS4 + PC versions insted of the original PS3 + PC (can't actually try it on PS4 untill I'll get back home) so it seems to be fine, what concerns me more though is that right after upgrading to PS4 version I've registered another copy of PS3 version which went fine through Sony web but still doesn't show as active on Mogstation but I believe that's because it needs me to start up and login to PS3 version again to get it reactivated.

[Freyar]

*snip*

I'm assuming that SE believes that their billing system will prevent people who shouldn't play on the PS4 from doing so. I wrote before that FFXIV's console authentication system is two layers. First on Sony's side, verifying you own the client, then on SE's side verifying you have a valid flag for that console on your account.

[Legend_]

I'm in and yeah I got the code already used.

Can we use the mic with other ps4 players? I didn't think we could but I remember someone in a "say" conversation saying we can. I thought no voice communication at all through game

[HEC]

Can we use the mic with other ps4 players? I didn't think we could but I remember someone in a "say" conversation saying we can. I thought no voice communication at all through game

There is no voice support directly in game however you can use the PS4 voice (group) chat option istead but for that you'd need to add other players on the PSN friend list and would be unable to chat to PS3 or PC players.