I found a few peeps who were struggling to get into Cape Westwind to continue the story, so I decided to hop into their party as a tank (2 tanks, 1 healer, 1 DPS at this point). They've stated that they were in queue for almost 3 hours. From the time I hopped in, we waited for one hour without a pop. Throughout the entire time, the Duty Status stated that we needed one more healer. Also throughout the entire time, Trial Roulette had Tank bonus.

From my many experiences of running Trial Roulette, filling in many different roles, I have not once ran into Cape Westwind. After a healer friend solo queued for Westwind during this time, I decided to ask the rest of the peeps in the party if they got here via roulette or just queued straight up. One stated that they did, but also shared the same experience in that other than this time, they have never gotten Cape Westwind.

While I don't have too much of a solid foundation to prove it, is it possible that Cape Westwind is too low on the priority from the list of trials? Or maybe it's not being counted correctly? It seems really weird for that long of a queue, especially with Trial Roulette considered.