Fed up with account/password BS

[Bladeglory]

It's a stretch, and maybe irrelevant at this point, but is it possible the e-mails are getting caught by a spam filter? I know I felt really, really stupid when I realized my several password change attempts were going to junk and my junk folder didn't show up in Thunderbird or on my phone...

EDIT: Oh, and I can confirm what Lafiele below says. Do not deny the charge. They perma-ban for denied charges and slam the door in your face if you try to appeal.

[Castillan]

It's a stretch, and maybe irrelevant at this point, but is it possible the e-mails are getting caught by a spam filter? I know I felt really, really stupid when I realized my several password change attempts were going to junk and my junk folder didn't show up in Thunderbird or on my phone...

Well I feel like a total numbnuts now. That was it. I have like 30 emails from SE over 6 months in my inbox, but now, all of a sudden, the emails from today were going to my Spam folder, and even more oddly, the Spam folder wasn't even showing up with messages in it. I had to manually click into the Spam folder to see them.

I've now been able to log in, answer my security questions, and reactivate my account.

About to get the OTP thing setup now too.

Thank you so much, and it goes to show, there are no irrelevant questions.

[Bladeglory]

Well I feel like a total numbnuts now. That was it. I have like 30 emails from SE over 6 months in my inbox, but now, all of a sudden, the emails from today were going to my Spam folder, and even more oddly, the Spam folder wasn't even showing up with messages in it. I had to manually click into the Spam folder to see them.

I've now been able to log in, answer my security questions, and reactivate my account.

About to get the OTP thing setup now too.

Thank you so much, and it goes to show, there are no irrelevant questions.

Same thing happened to me. GW2 e-mails every other week for months. But suddenly when I ask for a password reset, the e-mails get sent to junk. I guess e-mail reset addresses are just really suspicious!