Quote Originally Posted by TheFirstKel View Post
Were you able to log in to Mogstations to check? Lodestone doesn't necessary show all characters, Mogstations is your more definite portal to check your account.
My experience is that Mogstation just as unreliable at times.

For example, when I came to check my renewal information a few weeks ago Mog showed NO characters, even though one has existed since 2011! At another time it didn't show a character that had existed for over a week, while another time saw older characters missing but newer ones there, in that case characters on one server were there (Phoenix) while those on another (Hyperion) were not.