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  1. #1
    Player
    reality_check's Avatar
    Join Date
    Aug 2013
    Posts
    614
    Character
    Jesse Branford
    World
    Adamantoise
    Main Class
    Arcanist Lv 80
    Wow, this is on par with the awfulness of the ancient play online system.

    The old play online system would bill you at the beginning of the month, regardless of when you started your subscription. So if you started up your subscription on the 30th of a month, you would get double billed. One for when you subscribed and again on the first of the month. It was atrocious. This doesn't sound much better.
    (0)

  2. #2
    Player
    Tupsi's Avatar
    Join Date
    Feb 2012
    Posts
    3,149
    Character
    Odsarzol Que
    World
    Balmung
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by reality_check View Post
    The old play online system would bill you at the beginning of the month, regardless of when you started your subscription.
    So what you're saying is..it would bill you like many other companies in the world would bill you when you utilize their service if it's not based on a time frame? Shocking. Surprising. UNHEARD OF! Whoever designed SE's payment system seems to work because I can use my card and also buy crysta perfectly fine. Are you trying to use it in a non-supported country (and have to use x region despite it not being yours)? Because that's going to cause issues no matter what company you pay monthly for.

    Remember: Regardless of region you're still trying to get processed by a Japanese company, so chances are your bank may not be playing nice with that, not SE's system in general.
    (2)

  3. #3
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Tupsi View Post
    Whoever designed SE's payment system seems to work because I can use my card and also buy crysta perfectly fine. Are you trying to use it in a non-supported country (and have to use x region despite it not being yours)? Because that's going to cause issues no matter what company you pay monthly for.
    Well, aren't you fortuante. No, no unsupported country, nothing like that at all. And by the way, SE's payment processing is not a Japanese bank. Even if it was, 99% of card payments are handled by a very few global payment processing organizations, it's all quite international and quite well regulated. If you use a Visa card, it's a visa payment, it has little or nothing to do with your bank.
    (0)

  4. #4
    Player
    Tupsi's Avatar
    Join Date
    Feb 2012
    Posts
    3,149
    Character
    Odsarzol Que
    World
    Balmung
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by Kosmos992k View Post
    Well, aren't you fortuante. No, no unsupported country, nothing like that at all. And by the way, SE's payment processing is not a Japanese bank. Even if it was, 99% of card payments are handled by a very few global payment processing organizations, it's all quite international and quite well regulated. If you use a Visa card, it's a visa payment, it has little or nothing to do with your bank.
    Yep, I use a visa and BoA which is notorious for having random issues with some payments due to "security" reasons which will prevent it from going through - so it definitely does depend on your bank when it comes to online payments.
    (1)

  5. #5
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Tupsi View Post
    Yep, I use a visa and BoA which is notorious for having random issues with some payments due to "security" reasons which will prevent it from going through - so it definitely does depend on your bank when it comes to online payments.
    It really should not, the way payment processing works, it should not depend on your individual bank. Either way, the trouble is not with the bank, SE has charged the card before. But my point is that regardless of that, their system should not punish me because of a bank or card issue if I am authenticated with their one time password security token I should be able to change the card on the payment method without incurring further penalties from their system. Their system is literally designed to punish consumers more and more just for trying to correct any card information or give new information after a failed transaction.
    (0)

  6. #6
    Player
    Diadumenos's Avatar
    Join Date
    May 2012
    Location
    Dark Side of the Moon
    Posts
    166
    Character
    Dia Dumenos
    World
    Ragnarok
    Main Class
    Conjurer Lv 50
    It's been a while but I do remember the Mogstaton payment system being mind-blowingly, overly complicated. I even think I remember reading a couple gaming site reviews bringing up that very issue... $E got their money so they don't care what kind of a headache it caused =/
    (0)
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