Hey guys, don't get married.

[Stormrider]

Sometimes Credit cards plus address's won't let you authorize. I live in Canada and you would not believe the trouble I had putting a card on my playstation account when it came out. Also finally some company's don't accept a certain type of security authorization used by different Credit Crad company's and there is no way to know until you are rejected.

[CYoung187]

This is like reason #1035 to not get married.

[kimoi]

The declined authorization will be sitting in the pending transaction of your card provider.

Except I've found with SE, this often isn't the case. I know exactly how to deal with declined authorizations through over a decade of being a credit card consumer, but the card company says there's nothing. To them it looks like nothing happened. It must be the collection company that SquareEnix uses to process cards. It seems to auto-decline under certain circumstances. That's the only missing link left, and we certainly can't check that company. And if SE can't check them, who can?

[Billie21]

Had a similar problem when I tried to pre-order the game on SE's online shop, shortly before release. The transaction was refused for some mysterious reason (name on card and account are the same).

After contacting SE's support, I called my bank, called the company in charge of the online payment (since SE only permitted to go through this specific third party to buy online, no paypal or such). Multiple times.
It was confirmed there was absolutely no problem on their end, but for some reason SE refused the payment (since it was my first time buying anything from them, I was puzzled).


In the end (after days of dealing with this issue), SE's support told me they would re-contact me a few days later after "investigation". I never recieved the promised e-mail (and by then, it was too late to be worth the trouble anyway).


I ended up ordering the game on Amazon later (they, at least, didn't have any problem taking my money), and nevermind the early access. I guess SE didn't want any more people pre-ordering *shrugs*.