Greetings and salutations, everyone!

I am posting here today as I am experiencing some rather.. hefty lag and latency. To the point where the game is nigh-unplayable.

I have checked in with my Internet Service Provider and, sadly, there is nothing they can do on their end. After speaking with someone in my Free Company who deals in this sort of work daily, I believe that the fault does not lie with the game's servers, either.

The purpose of this post, therefore, is to glean a possible source of the lag and latency outside of the dungeons, as well as to seek potential remedies and/or gather further information so that myself and others might be able to play once more.

I believe, after running numerous TraceRoutes and Ping Tests, that the fault for my issues currently lies with Cogent/CogentCo/Cogent Communications. In particular note, multiple TraceRoutes have revealed that I hit a wall most often with a particular node in CogentCo's lines - my response times jumping from a maximum of 28-42 ms to a hefty 208-209 ms. The following hops often experience high response times and occasional timeouts.

I have scoured this forum and have taken note of others in the past having issues with the same entity causing lag and latency. Is there anything to be done in regards to this wall I, and others, seem to be hitting?

If it should be required or requested, I am prepared to post screenshots of said TraceRoute results, as well as my SpeedTest and PingTest results when testing areas around the North American Data Centers.