I realize that it is not possible to make everyone happy, really I do. I know it is a constant challenge for developers to keep things new and interesting and difficult for the hard core raiders, while providing adequately interesting and amply rewarding content for the casual players. Game developers have always sought to slow progression (why I don't know, but I accept it as part of every game I have played to date.)

Your game, to date, has done this extremely well compared to other games I played (Everquest for far too many years for one lol) in that you can get up to current content level and gear at a fairly decent rate, and casuals are not lacking compared to the hard core raid type players.

However, this relic upgrade quest has been atrocious in just the short time since release. I realize the flack you are getting is disoriented and angry, but that is born of the absolute frustration we as your player base are suffering at the moment.