To the Dev: Fix your damn instance servers

[Zaiken]

For me its the stupid skill lag and opening chest, warp point, door, etc. The lag start right away every time I'm in Dungeon. Skill not registering and not landing on enemy. Very frustrating when Tanking because the mob just wander to the DPS like this. Opening chest, door, shortcut literally take 5 seconds and up before it registered.

[RyuDragnier]

I'm fine with the small lag spikes here and there, I've gotten those enough in the past to be used to them (at least once per day). It's the frequency in which I've gotten them since the patch which scares me (at least 30 times a day). I also used to get small 1-2 second hiccups often, something that I didn't mind since it helped me learn enemy skill rotations so I'm anticipating their moves before they are.

But this has broken it for me, I'm seeing little to no hiccups and a lot of lag spikes, often leading to my own death or the death of the party because either I can't move out of AoE or I'm trying to heal and it's completely interrupting the heals, leading to a wiped party. It's just not fun at this level, and the dungeons, which are what keep me coming back, are becoming too much of a nuisance for me to continue dungeoning. Even FATE grinding is starting to get hellish because I'm starting to feel the same sort of lag there due to everybody and their mom trying to Atma farm. I'm sincerely considering dropping the game until it gets fixed.

[PlanckZero]

They JUST reworked how the instance system works.

This maintenance will introduce a new structure to the instance system that automatically adjusts the number of available instances according to the level of congestion. Until now, depending on the time of day, the number of players would become concentrated in certain content, maxing out the number of available instances, resulting in extended waiting times for players despite having a full party. With the implementation of this new system, more players than ever before will be able to participate simultaneously in the same content.

Because the implementation of this new structure will require a modification to the very core of the instance system, much time will be needed for checks and verifications before going live, which is the reason for the extended length of this maintenance.

They messed with the very core of the instance system trying to streamline how the entire system works, of course there are going to be kinks in the system for a while after they do something like that.

It's getting fairly stupid now how every time there is an update to the instance system and a period of working the kinks out people immediately jump on how it's obviously because the game is doing poorly and they're cutting corners by trying to use crap servers they refuse to update.

[Edellis]

They JUST reworked how the instance system works.



They messed with the very core of the instance system trying to streamline how the entire system works, of course there are going to be kinks in the system for a while after they do something like that.

It's getting fairly stupid now how every time there is an update to the instance system and a period of working the kinks out people immediately jump on how it's obviously because the game is doing poorly and they're cutting corners by trying to use crap servers they refuse to update.

Which is pretty funny, considering the actual issue seems to be that their longterm predictions (and thus probably budgets) accounted for a playerbase significantly smaller than it currently is.

[Noshpan]

I decided to do a low level roulette yesterday. I got put into the one Trial I do NOT want: the Navel. (Seriously, I would rather walk barefoot on lava than fight Titan.) While I won't bail on it, I had no choice to do so since the lag was so bad. But at least I kept the tank from raging on the healer. I told him that the instance servers have been laggy since the introduction of the Lost City of Amdapoor dungeons, Brayflox HM and the Leviatan (nooOooooooOooo) trials.

Though it didn't seem like I was lagging, it doesn't mean that I wasn't lagging from the perspective of others. Lag outside of dungeons I can tolerate without complaint. I probably could tolerate a tiny bit of lag in the low level dungeons such as Sastasha, but trials and higher level/ more challenging dungeons? No.

I'm beginning to think that it's not just "some" dungeons that are affected but all of them. So, until then, I think I'm going to have to stay out of dungeons until the lag isn't as bad as it is now.

[Arkghyom]

*Noms lag*

[Lithera]

Since the 2.0 relaunch they've added new game servers, added new instance servers at least twice. They're throwing money at the congestion issues. This particular problem must be a routing issue somewhere that wasn't noticed until the DF servers were put back under load. The Aurum Vale thing is different and I'm fairly sure is related to room 1 farming and the stupid stress that puts on the DF server when it has to load and unload the same instance over and over every 5 minutes. 100 instances up at a time is no problem...even 100 AVs...the issue comes when the servers are constantly refreshing 50 of those instances at any given time due to Room 1 spam. The generation happens fast but takes up a HUGE amount of CPU power Im sure. So instead of having 100 instances up and maybe generating 4 or 5 new ones every few minutes it's having to maintain those 100 instances AND be loading more like 30 or 40 new ones every few minutes.

[Evil_Betox]

Seems to me they messed up with the game code when they tried to modify how the instance servers works, if that's the case then no matter how much money they throw in better hardware it probably won't fix the issue. Maybe that's why is taking so long to fix...

[ispano]

Seems to me they messed up with the game code when they tried to modify how the instance servers works, if that's the case then no matter how much money they throw in better hardware it probably won't fix the issue. Maybe that's why is taking so long to fix...

Nah, it's as people said, not enough server power for the amount of people doing instances. The problem however is that right now there are far more people doing instances than there normally would be at any given time. They're not going to throw down a ton of money for new hardware if it will only get used a small amount of the time.

[Fayto]

Seriously,

You guys take this game down 2-3 times a week to do maintenance. For the last several months multiple dungeons lag. What is the freaking point of doing maintenance if the issues keep persisting.

I am not sure what kind of game company you guys are running, but this lag in instances is completely unacceptable. Take your damn game down for a week if it will solve these lag issues, just fix the problem!!!!!!!!!!!!!!

Whats the point of releasing new content if you can't even clear aurum vale or stone vigil due to a tank or healer lagging.

Get it together!

While this lag is a real problem, exaggerating will get you no where.