Leve Status Box Not Present on Screen

[Nekocop]

Platform: PC Windows 7
ISP: Time Warner
Type of Internet Connection: Cable
Internet Connection Speed: up to 100 mbps
Date & Time: July 6, 2011 at 5:30am PDT
Frequency: Throught the entire progress of the quest, until the quest was completed
Character Name: Aelurus Nekocop
Race: Miqo'te
World: Besaid
Class/Skill Rank: Miner Rank 22
Physical Level: Physical level 41
Area and Coordinates: Thanalan - Camp Horizon
Party or Solo: Solo
NPC Name: n/a
Leve Name: Assaying Horizon's Edge
Monster Name: N/A
In-Game Time: 3/23 @ 6:00 (about)
Steps: Initiated levequest at Camp Horizon. The status box which normally shows up on screen which tells you the name of the leve in progress and the current status (ie: number of mining points investigated) and time remaining did not pop up until after the first mining point was investigated.

[MattyWS]

Go on the menu, config and press reset on the widget location at the bottom

[Coldfire]

Yeah, had exactly the same problem once and resetting the widget location fixed it. Wonder why this bug even occurs though.

[MattyWS]

I noticed things like this happening when I change my resolution (ingame or on the computer)

[Qeepel]

Hello Nekocop,

I'm sorry to hear that you are having trouble with your Leve Status menu. Resetting the widget location should be of assistance, as mentioned by the other posters. Can you try that, and let us know if you're still having a problem? If you are, I'll be happy to forward your information for investigation to the developers. Thank you!

SQUARE ENIX MODERATOR

[origamikitsune]

He's not the only one with the problem Qeepel. The UI for the leve display occasionally does not appear. The only fix for it that I know of is engaging and killing the first target for the leve, which causes the leve widget to update, and makes it display properly. It is not a widget location issue.

[Qeepel]

Origamikitsune, please understand that I am only offering a possible resolution, as we would for anyone seeking assistance. We are not disregarding the concern at hand, we would simply like a bit more information before submitting the bug for investigation. If others are having the same problem, they are welcome to submit a bug report as well. Thank you for understanding.

[origamikitsune]

My bad. I usually try to preface statements like what I made with, "I know you have to ask, however..." or "I don't think that will work because," or something similar (I've worked tech support, I am very familiar with the necessity of following certain step.) That said, my apologies, Qeepel! I didn't mean it so seem contrary or belligerent, but rather intended to add my own knowledge about how the problem is fixed from my experience!

[Nekocop]

Thanks for all your help.

This same glitch happened to me again today (July 10, 2011, game time 6/23 11:00, leve "From the Sea to the Trees", Humblehearth, Archer rank 29, physical level 42), I tried the widget reset, and it didn't work. I had to kill a monster again for it to pop up. In the end the widget reset caused more of an issue because I've customized all my widget locations, and I lost leve time to reset everything.

[Baccanale]

Greetings, Nekocop!
Thank you for taking the time to try out Qeepel's suggestion about the widget. Since you continued to experience the same trouble, I have made sure to submit all of the information that you have provided to the development team, and they will conduct a thorough investigation into this matter, based on your report. Unfortunately, I cannot guarantee that you will receive a direct response for your concern in this thread, but I do recommend keeping an eye on both http://lodestone.finalfantasyxiv.com/ and http://forum.square-enix.com/ffxiv/f...40-Patch-Notes for any information that may be posted about the development team's investigation. Thanks again for your report!