Game crashes since patch

[AlantoTirvada]

As an update, I had a fourth crash last night. This one occurred while using a retainer.

Sometimes the crash is a complete lock up of the system requiring a hard restart. Other times the system appears to just freeze for a few seconds and then restarts on its own.

Glad to see it's not just me. Hoping for a fix soon.

[xeonotrix]

Do you get a black screen and no dump?

As an update, I had a fourth crash last night. This one occurred while using a retainer.

Sometimes the crash is a complete lock up of the system requiring a hard restart. Other times the system appears to just freeze for a few seconds and then restarts on its own.

Glad to see it's not just me. Hoping for a fix soon.

[Hobz]

i seem to have a pattern. both times i have crashed i was mounted auto running and i had just pressed Y to open the fishing menu when it crashed if that helps at all

[Eggnook24]

It a multi-thread/memory leak issue. Which means that some developer forgot to close threads and garbage collect. I seen this going on because my m1730 has an on-board hardware based monitoring system and saw my ram and cpu get eaten up in certain locations. I overclocked my x9000 to 3.4 ghz and it cleared up enough for my GPU to run smoother but every so often the game tends to leave my cpu running unclaimed processes which will crash any box eventually.

Uhhh, yeah. Me too, all that stuff. Man, that stuff is bad.

[Fizzie]

Seems like this is what I'm experiencing too. Though I had no problems until this morning. My graphics have already been turned right down to avoid lag in the past. Now there's nothing more I can do.

[AlantoTirvada]

Well, the game was doing fine since about 1:00 eastern, but I just had another crash. This one occurred in Horizon while trying to do the new story quest.

Can anyone tell me what to look for in the event log?

[xeonotrix]

Well, the game was doing fine since about 1:00 eastern, but I just had another crash. This one occurred in Horizon while trying to do the new story quest.

Can anyone tell me what to look for in the event log?

when you look under the event log keep in mind the time of the crash and look around for critical event logs , also look for error logs and warning logs. if its a black screen chances are that you might not have a log related to that but you may get a log on something that happened before the crash and in the process of the crash.

From what i have look up a black screen can mean many things. It can be hardware or software issues (software issues also can come from the game) like drivers. But if a lot of players are having the same issue then is probably the game that is at fault. Especially if you don't get any issues with other games. You can always also run a stability test on your computer with Furmark if you feel like it. Take a look at your gpu temperatures while gaming (so play in windowed mode) to see if your problem is a heat issue.

Black screen can also mean not enough power but if you run a stability test you can rule that out. Troubleshooting is a pain cause you have to do many steps. But like i said if the problem is happening to more players that's no coincidence

[Wrathmaul]

As communist as they are...gotta give Blizzard props on blue posts being quick when stuff messes up.

[xeonotrix]

As communist as they are...gotta give Blizzard props on blue posts being quick when stuff messes up.

Have to agree there. I have not seen one post from squarenix compared to other forums where the devs , and mods are supportive. Need to be in a good relationship with the community indeed.

[Raist]

Have to agree there. I have not seen one post from squarenix compared to other forums where the devs , and mods are supportive. Need to be in a good relationship with the community indeed.

That's because this isn't for requesting support/answers from SE--it is intended for user-to-user support. Read the sticky welcoming you to this forum for the details. We've had like 1 communication from SE in here in 4 months... by design, they typically don't interact directly in here.

Really need to submit your problems with the template at the in-game bug report section or by submitting a proper ticket through the portal, as this seems to happen under specific circumstances and does not appear to be a global problem throughout the whole game. I just spammed FATE's in Dragonhead for nearly 3 hours on my laptop with no issues--no noticeable lag, crashes, or even screen tears. Asus G75VX running Win8.0, i7-3630QM, NV GTX670MX with the last Asus provided drivers (311 video, 6.01.7083 Sound). I haven't updated anything beyond the game, security software, and things like Java/Flash in months--not even Winupdates. Have had no problems that haven't been related to stability issues that needed to be addressed by either my ISP and their partners or SE with their servers or reported game bugs.