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  1. #1
    Player
    patriots190's Avatar
    Join Date
    Mar 2014
    Posts
    1
    Character
    Alaric Teaurelin
    World
    Mateus
    Main Class
    Thaumaturge Lv 16

    Unable to download patch files [30413] [20495] - any ideas?

    I've been getting the error "unable to download patch files [30413] [20495]" while trying to update the game, at around 570 MB downloaded. I've done just about everything I've seen online or can think of to resolve it, including messing around with compatibility settings, disabling firewall/antivirus, flushing DNS, disabling startup programs, and nothing seems to work.

    I've reinstalled the game several times - each time, the game itself downloads and installs fine, but it stops with the mentioned error at ffxiv - 2013.11.26.0000.0002, and subsequent attempts stop at 570MB on that same file.

    I contacted Square Enix's tech support, and they told me to contact my ISP, who said there shouldn't be any problem, and verified that my connection is good. Anyone dealt with this error before, or have any idea how to solve it? My search online hasn't found much.

    Other relevant info: I'm using Windows 8.1, and on a wired connection. Everything else, including other MMOs, works fine. Thanks in advance for any help you can give!
    (3)

  2. #2
    Player
    zotrin's Avatar
    Join Date
    Mar 2014
    Posts
    2
    Character
    Anomaly Ownz
    World
    Sargatanas
    Main Class
    Fisher Lv 50
    Same here.

    I can only download until 47MB then the following message appears.
    Unable to download patch files [30413] [20495]

    Appreciate any help you can provide

    Thanks in advance.

    (Win7 Prof)
    (0)
    Last edited by zotrin; 03-28-2014 at 12:57 AM.

  3. #3
    Player
    Huginn's Avatar
    Join Date
    Dec 2011
    Location
    Gridania
    Posts
    301
    Character
    Huginn Aesir
    World
    Hyperion
    Main Class
    Archer Lv 50
    I also have this problem. Last update, i was able to get the updated files from my wife's computer, but it seems that this time, neither one of our computers will update.
    I spent several hours yesterday trying to download the update patch, but there was no progress beyond 147MB.
    This seems to happen to at least one of the four Pcs that i play FFXIV on every patch since 2.0 launch. This was never a problem in 1.0 because i could use a torrent download client in order to get the update finished.
    to make matters worse, once the update is downloaded and installed, the update file is then deleted from the PC. If we had the last update file left intact, we could at least copy that file over to the other computers and use it, rather than copying the entire FFXIV directory.

    Please SE, can we have an answer on how to download the patch? what is going on? can we have an alternate method of downloading?

    It has been more than 24 hours since i started receiving this error and i have no hope in sight, other than to track down someone else who plays the game in my area and copy the files from their PC to mine. We used to have tehkrizz, but he has since stopped playing FFXIV and no more updates can be found from him.

    additional info:
    win 7.
    cisco WRVN4400 router
    brighthouse networks ISP

    i havent tried to use the update in kubuntu yet, but when i get home from work, if this isnt working, ill try it

    If SE could give us a little more info on what protocol and port they think our ISP might be blocking it would be of great help. otherwise we can just do a "netstat -a -n" before and after launching the client and see what new connection is there and what port it is using, then check to make sure that the ISP is not blocking it. However, i do not think that this is the case because i have experienced this problem in the past and usually one of my computers will download the update even though they are all on the same internet connection.
    (0)
    Last edited by Huginn; 03-28-2014 at 01:03 AM.

  4. #4
    Player
    Huginn's Avatar
    Join Date
    Dec 2011
    Location
    Gridania
    Posts
    301
    Character
    Huginn Aesir
    World
    Hyperion
    Main Class
    Archer Lv 50
    Good news, here is a torrent for the ENTIRE SQUAREENIX DIRECTORY that you can use to replace the one you have now... sorry i dont have time to go through and do a comparison of which files changed... nor can i anymore, because i was impatient and didnt save my old 2.16 files to compare... http://thepiratebay.se/torrent/9840094

    Fair warning, it is the pirate bay, so open it in firefox with noscript on... otherwise you will see some NSFW things on the sides
    (0)