Neither I nor my fiance can update our games after the update. All information appears to be correct in the MogStation and SE sites. It shows an active service with an active sub paid up to April 3rd.
I've tried to reset modem/router.
Connected directly to the modem.
I shut off my firewall through my PC and my router.
I tried restarting my computer.
I've deleted the patch folders in the "My Games" folder.
I've set the launcher to update in the log file.
I've deleted the log file to force it to check / re-create acct associated with the launcher.

So far, nothing I've done has worked and it still gives the same error which leads me to believe it's on SE's side and notthing I can do will fix it. I've put in a ticket through the e-mail support after following the link and will be calling over and over after their phone support comes up until this is resolved. I played FFXI and paid for multiple accounts for a decade and have been playing XIV since release paying for multiple accounts... This is unacceptable.