Greetings once more, Len!
Thank you for your patience with waiting for a response to your concerns about Pascaleret. After thoroughly investigating this matter, the development team deemed this matter to be a technical issue, so I have made sure to move your thread from "In-Game Bugs" to "Technical Support," in order for your concern to be properly addressed. Thanks again for your patience with this, and I wish you the best of luck with resolving this matter soon!