Results 1 to 5 of 5
  1. #1
    Player
    Len's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    626
    Character
    Len Orlan
    World
    Excalibur
    Main Class
    Summoner Lv 100

    [Bug] The Foreboding Forest

    Speaking to the NPC Pascaleret during The Foreboding Forest quest generates no text dialogue and causes the game to be frozen in transition.

    Note: To circumvent this issue, you'll need to exit the game and restart.
    (0)

  2. #2
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Len!
    Thank you for posting your concerns about the "Foreboding Forest" quest. In order to properly inspect this matter, it would be a great help if you provided as much information as you can in the following form:


    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    The more information you can provide about this matter, the more thorough the investigation will be for this matter. Thanks again for your report!
    (0)

  3. #3
    Player
    Len's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    626
    Character
    Len Orlan
    World
    Excalibur
    Main Class
    Summoner Lv 100
    Thread Title: Speaking to the NPC Pascaleret during The Foreboding Forest quest generates no text dialogue and causes the game to be frozen in transition.

    Platform:
    Windows 7

    ISP:
    Comcast

    Type of Internet Connection:
    CATV

    Internet Connection Speed:
    Specify the speed of internet connection. 25mb

    Date & Time:
    3/8/2011 - Approx. 12AM EST.

    Frequency:
    Always - Occurred multiple times.

    Character Name:
    Len Moss

    Race:
    Lalafell M

    World:
    Wutai

    Class/Skill Rank:
    Archer - Rank 30

    Physical Level:
    Level 50

    Area and Coordinates:
    Coerthas - Owl's Nest - (63, 35)

    Party or Solo:
    Solo

    NPC Name:
    Pascalaret

    Monster Name:
    None

    In-Game Time:
    Unknown

    Steps:
    1. Began the completion of the rank 30 Archer quest "The Foreboding Forest".
    2. When the NPC Pascaleret becomes available for dialogue after a series of cutscenes, speaking with him provides no text and the game freezes in the transition into NPC dialogue text.


    Thanks for all the help!
    (0)
    Last edited by Len; 03-15-2011 at 03:18 PM.

  4. #4
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings again, Len!
    Thank you for taking the time to fill out the report regarding the trouble that you came across when you tried to speak to Pascaleret. I understand how eager you are to complete this quest, so I will make sure to submit this information to the development team for a thorough investigation of this matter. I recommend keeping an eye on this thread for any news about the investigation. You are helping just as much by reporting your concerns, so I thank you again for your report!
    (0)

  5. #5
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings once more, Len!
    Thank you for your patience with waiting for a response to your concerns about Pascaleret. After thoroughly investigating this matter, the development team deemed this matter to be a technical issue, so I have made sure to move your thread from "In-Game Bugs" to "Technical Support," in order for your concern to be properly addressed. Thanks again for your patience with this, and I wish you the best of luck with resolving this matter soon!
    (0)

Tags for this Thread