Did I pick the wrong server or..?

[Bixby]

Further question: Can anyone link to me some information as to what reporting the tells to the support desk actually does? If the RMT is all p2p how is SE catching/dealing with em? Burn em all I say!

This is what reporting them does. These reports come out once a week. You can find them in the Notices section of the Lodestone.

You'll never hear back from them on RMT reports, so don't expect to get confirmation of a ban or anything. But if they don't get reported, it takes that much longer for them to get caught and dealt with.