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  1. #1
    Player
    Daemion's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    76
    Character
    Dae Mien
    World
    Hyperion
    Main Class
    Marauder Lv 50

    Display Driver not responding = Crash

    I recently upgraded my rig and have been having trouble with FFXIV running consistently.
    Current SET UP:

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
    Language: English (Regional Setting: English)
    BIOS: BIOS Date: 08/18/10 17:03:35 Ver: 10.06
    Processor: AMD Phenom™ II X4 955 Processor (4 CPUs), ~3.2GHz
    Memory: 4096MB RAM
    Page File: 1628MB used, 6559MB available
    DirectX Version: DirectX 11
    Card name: Sapphire AMD Radeon HD 6850
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x6739)
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1077 (English)
    Driver Version: 8.850.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_E174174B&REV_00
    Display Memory: 2803 MB
    Dedicated Memory: 1012 MB
    Shared Memory: 1791 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    PSU: PowerUp! GEN-2004 550 Watt ATX Power Supply

    So the problem I seem to be having is that my game won't consistently stay operational. I get random freezes then the monitor flickers and comes back on giving me an error bubble stating that My Display Driver stopped responding.
    I'm not so sure what to do from here on in as it just randomly happens.. sometimes I can't even get past the avatar login screen. I cannot play more then 5 minutes... It runs great, smooth framerate, great settings.. but then.. flickr.. crash... Also I have been running Total War Shogun II at high settings without these problems.

    Any suggestions would be GREAT! TY
    (0)
    Last edited by Daemion; 07-03-2011 at 11:32 AM.

  2. #2
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    What are your game settings? Does this happen in fullscreen?
    Did you update DirectX and your graphics drivers to the newest version? I couldn't find any topic on issues with this specific gpu-model. You might also want to check your graphic card temperature while playing the game. You can do this with AMD Overdrive in the AMD CC.
    (0)

  3. #3
    Player
    Daemion's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    76
    Character
    Dae Mien
    World
    Hyperion
    Main Class
    Marauder Lv 50
    Added my drive info above. Yes it's the latest version. And I just updated DirectX so I will give it a try.
    (0)

  4. #4
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    If you upgrade your GPU you should always use a driver cleaner first to completely remove old drivers.
    (0)

  5. #5
    Player Khalus's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    368
    Character
    Khalus Akuhei
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    Use Driver Sweeper, but do be careful not to select drivers other than for your video card. You could end up wiping all your PC drivers making it quite an annoying process to reinstall and get everything working properly again. I accidentally did that once, and took me 3hrs to get my PC back to the way I had it set.

    Then when you reinstall your GPU drivers, make sure you check the "clean install" option during setup!
    (0)

  6. #6
    Player
    Allanon's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    52
    Character
    Allanon Galaphile
    World
    Excalibur
    Main Class
    Arcanist Lv 81
    Actually I am having sorta the same problem except my card is the ATI Radeon HD 5750. I have noticed that ALOT of people are having this display driver stopped working issue. Just as a heads up this is not a ATI only problem as people with nVida cards are also running into the same problem. I have the most recent driver. I did a reinstall of the OS and the game and still running into this problem.
    (0)