I enjoy the direction this game is going

[Deviant1]

The game has over 1,500,000 players in total worldwide

How many of those are gil seller, alt, retired, and or inactive legacy accounts? All the 1.0 chars are still in the system in case they return, same for the retired. Notice how they cleverly avoided the word 'active' in their marketing?

Also keep in mind the prepaid & 'Monday only' players, just because someone paid through to October doesn't mean they are still there or more then a few hours a week.

There has to be something actually wrong with the game for that to happen. But there isn't.

This is an opinion statement, but not factual. there are plenty of things wrong with the game, but a lot more things that people just do not like.