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  1. 03-16-2014 05:59 PM #1
    tymora
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    Tymora Estrellauta
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    Balmung
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    Thaumaturge Lv 90

    Payment Problems

    So I am getting error 406 and I am getting charged $1 every time I get the error. (Retried 5x and got 5 separate charges...)

    What gives...
    Please advise before I get really pissed off.

    An error has occurred.
    Please confirm the status of any relevant options and then try again.
    For details, please contact the Square Enix Support Center.
    (Error code: 406)


    (1)
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  2. 03-16-2014 06:30 PM #2
    tymora
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    Tymora Estrellauta
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    Balmung
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    Thaumaturge Lv 90
    Ok, managed to pay the subscription through UltimatePay/Paypal with the APPROPRIATE IP address through VPN. (My Paypal account is US based and I am currently out of the US)
    ...
    Now I have 6 $1 charges on my credits because of the failed attempts to pay using them.
    Does anyone know if I can dispute these $1 charges without affecting my game account?
    I remember hearing that SE will suspend the account if I do that...
    (0)
    Last edited by tymora; 03-16-2014 at 06:33 PM.
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  3. 03-16-2014 07:26 PM #3
    AmyNeudaiz
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    Adahna Serafi
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    Excalibur
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    Blacksmith Lv 80
    They should refund it themselves actually. Every time I sub they remove the $1 charge in just a few days
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  4. 03-16-2014 08:00 PM #4
    Enkidoh
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    Enkidoh Roux
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    Balmung
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    Paladin Lv 90
    Yeah, those $1 'charges' are actually what are called 'Card Authorizations' - they're not actual charges at all, but a test by SE to ensure your card details are vaild. After a few days your bank should automatically refund that money to your card. Most card providers use this function to ensure the card is actually authentic.
    (0)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.
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  5. 03-16-2014 10:26 PM #5
    tymora
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    Tymora Estrellauta
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    Thanks. Funny how I get the $1 charge each time yet their full charge failed...
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  6. 03-17-2014 06:33 AM #6
    Quietus
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    Quietus Riskbreaker
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    Tonberry
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    Miner Lv 63
    Has anyone found out what this error actually means? I don't understand why they have information for some errors and not others. I can easily find information on 401 and 601 errors, but nothing about 406. I'm stationed overseas in Germany and don't have access to the cards everyone keeps suggesting for payment. I've never seen a company operate like this, FFXIV has had so many cumbersome payment methods - just shut up and take my money!

    edit
    I tried Ultimate Pay using Paypal, and that failed too. I happened to have 30 USD in my account, so I tried buying 30 Crysta instead - but it rejected that payment method as well. I've tried using a US VPN to no avail. Get it together SE, this is more frustrating than trying to get a Garuda Ex clear on iLvl 77 MNK.
    (0)
    Last edited by Quietus; 03-17-2014 at 07:25 AM. Reason: Tried ultimate pay via payal
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  7. 03-18-2014 11:05 PM #7
    fallacies
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    Russet Rarab
    World
    Hyperion
    Main Class
    Pugilist Lv 50
    I'm currently getting this issue as well. I have 5 or 6 one dollar charges that were processed by my bank when S-E reconfirmed by card, but when I attempt to actually pay for game time, it mysteriously failed with a 406. This is incredibly frustrating.
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