Game launch error & website awefully slow

[Blitzace]

Hey guys, So for the last few weeks i've been getting random errors when trying to start the launcher, if i keep rebooting the launcher eventually i'll get in...
And the website is just so slow, its still loading this page as i'm typing this.

Is this just me? Or is this for more people, and its not my internet speed thats for sure, its also the only website i experience these kinds of problems with..

Latest error launcher: ffxiv launcher a system error has occurred -2146697211


Website error, a quick F5 usually fixes it.

Oeps! Google Chrome kan geen verbinding maken met forum.square-enix.com

Een gecacht exemplaar van forum.*square-*enix.*com/*ffxiv/*forums/*626-*Technical-*Support openen

Basicly, i can't connect to the website.

[Makiguso]

I have the exact same problem plus I'm getting errors such as "unable to complete version check ffxiv 30410 30607 20459 10009 10019".
You don't happen to live in Limburg do you (including Ziggo as your internet provider)?

[Blitzace]

Yeah it seems we are in the same exact position, i live about a hour or hour and a half from limburg, and yep ziggo is my provider.

[Makiguso]

OK. Because my friend who lives a bit far away from me (same provider) is experiencing the same problems as us... I think the issue has something to do with our DNS/Provider.

[Blitzace]

Ugh, that is probably the case then, haven't seen anyone else with this problem on the forums yet, beside us. Hmm gotta e-mail them then i think

[Blitzace]

Bump, Anyone else with these issues? Would really like to know.

[ksufoley]

For me, this was not an issue that was resolved through SE but rather my own ISP. I'll try to make this brief but the issue I had was far from that. My epic journey basically ended when I call my ISP, found out they had most of asianic IP addresses blocked and got them to unblock SE servers. Both from the NA/EU server and Japanese servers. ISP's are there not to block you but to protect you so just call and tell them why you need these unblocked and that they are not a risk to the server integrity.

Japanese server block: 124.150.152.0 - 124.150.159.255
NA/EU server block: 199.91.189.0 - 199.91.191.255

beyond the trouble that I had with this and not being able to get to the SE forums or support to get help, I eventually got the game to work again and will finally be able to look forward to 2.2. This was my last resort sort of because I tried everything else and some of the other options might be easier and work for others. I tried ipconfig settings, router settings, port forwards, and anything else I could find info on the web but this is what worked for me.

However, here is some other information I got through the process.

Port Forwarding for FFXIV
TCP
54992-54994
55006-55007
55021-55040

This is the best information I have on this subject but I'm no techie. But the error report your getting is a connection error either from your router itself or your ISP and if this doesn't work then you can always call or get live chat from SE and simply ask them to run a tracert to YOUR IP address and see where it stops. The last IP before it times out is usually where the connection problem is... its where mine was.

[Blitzace]

Hmm oke ty i'll check it out!