How do you know they don't want to learn?

I don't know about you but I used to help people out on Bismarck FFXI all the time, even if I finished what I had done explaining is not a problem I am not lazy, I don't need programs either to check how well I do or others, if we lose a few times no big deal pick yourself up fight again till we win if they quit let them at least they didn't get kicked.